Do the following before starting the sanction process:

· Review the employment plan to determine if the plan is still appropriate.

· Determine whether the participant has a good cause reason for not complying. See 19.9 (Good Cause).

· Consider whether providing a pre-employment activity in the plan will help the participant address challenges that have prevented compliance. See 19.33 (Face-to-Face Meetings for 100% Sanctions).

Continue these and other activities to attempt to engage participants and resolve the sanction in subsequent months of sanction. See:

· 19.30 (Closing Cases for 100% Sanction).

· 19.33 (Face-to-Face Meetings for 100% Sanctions).