Minnesota Minnesota

Child Care Assistance Program (CCAP) Policy Manual

Child Care Assistance Program (CCAP) Policy Manual


3.7.1 Processing Applications for Families Experiencing Homelessness

ISSUE DATE: 03/2026

Living Situation

A family is considered to be experiencing homelessness for the Child Care Assistance Program if the Living Situation on the application is:

  • · Family/friends due to economic hardship and the family is temporarily sharing housing due to loss of housing, lack of affordable housing or similar reasons:
  • · The family is experiencing homelessness if “yes” is their response to the “temporarily sharing housing due to loss of housing, lack of affordable housing or similar reasons” question.
  • · The family is not experiencing homelessness if “no” is their response to the “temporarily sharing housing due to loss of housing, lack of affordable housing or similar reasons” question. Follow the guidance in MEC2 User Manual > Case Address Page.
  • · Hotel or motel
  • · Emergency shelter
  • · A place not meant for housing (anywhere outside, a vehicle, and abandoned building, or bus/train/airport).
  • Do not question the family’s choice of Living Situation and do not request verification of the family’s Living Situation.

    If the Living Situation question is “Unknown” or “Declined,” no follow up is required and the family is not eligible for expedited child care. The application does not need to be processed within five business days. However, if information submitted during the application processing period shows that the family’s Living Situation meets one of the items above at the date of application, the family would be eligible for expedited child care policies.

    If the Living Situation question on the application is left blank or the “temporarily sharing housing due to loss of housing, lack of affordable housing or similar reasons” is left blank for a family who selected “family/friends due to economic hardship”, follow up with the family to determine if the family qualifies for policies available to family’s experiencing homelessness. The application does not need to be processed within five business days.

    If the Living Situation is already coded because it’s active in MAXIS, ensure that the Living Situation matches the Living Situation on the CCAP application. If not, change the Living Situation in MEC2 to match what is on the CCAP application.

    Note: If the Living Situation initially entered at application needs to be changed to a living situation that is considered homeless, a patch may be required to ensure policies are applied correctly. Contact your agency’s policy specialist.

    See Chapter 2 (Glossary) for the definition of homeless.

    Timeframe for processing applications

    If a family experiencing homelessness appears eligible, process the application within five business days from the date of receipt.

    If a family experiencing homelessness does not appear eligible or it is unknown if the family is eligible, process the application within 30 calendar days from the date of receipt. You may extend the processing time to 45 calendar days if the applicant is informed of the extension.

    Examples of when a family may not appear eligible, or it may be unknown if they are eligible include:

  • · The income reported on the application exceeds the entrance income limit; request verification of income to determine eligibility.
  • · It is unknown if the family has age-eligible children; request additional information about children in the family.
  • · The application is missing pages.
  • · The application is not signed.
  • · The family has not answered the application questions needed to complete required MEC² fields and the information is not already known to the agency; request needed information from the family.
  • · The family applied for BSF child care assistance but the agency has a BSF waiting list and the family has not reached the top of the waiting list. See Chapter 4.3.12.9 (BSF Priorities) for more information about the waiting list.
  • · The family applied for MFIP but is not yet eligible for MFIP and the agency has a BSF waiting list; the agency can delay processing the CCAP application until MFIP eligibility is determined as long as the application is processed within the standard guidelines.
  • Reviewing and processing applications

    To process the application:

    Review the submitted application to determine if the application is complete. The CCAP application asks for most information using questions that are left blank if the question does not apply to the family.

  • · If required fields in MEC2 cannot be completed based on information on the application and information known to the agency, request information from the family within five business days of receipt.
  • Process the application with all known information at the time of application:

    If eligibility is unknown:

  • · Request additional information needed to determine eligibility within five business days of receiving the application.
  • · If additional information shows the family is eligible, follow the eligible guidance below; except that eligibility and notification is not required within five business days but instead, must occur within 30 calendar days or 45 calendar days if the applicant is informed of the extension.
  • · If additional information is not received or shows the family is not eligible, follow the ineligible guidance below.
  • If eligible:

  • · Approve eligibility and notify the applicant within five business days of receiving the application. See Chapter 12 (Notices).
  • · Determine the eligibility begin date. See Chapter 4.18 (Date of Eligibility).
  • · Determine the family copayment using the income reported on the application. Information known to the agency can also be used. See Chapter 6.21 (Family Copayment).
  • · Authorize child care if the family has selected a registered provider. See Chapter 9.1 (Authorizing Child Care) and Chapter 11.12 (Provider Registration).
  • · After approving eligibility, request missing information or required verifications needed to continue eligibility past the three-month period. Use the Special Letter - Homeless App. See Chapter 7.3 (Verification – Initial Application).
  • · Send the family the information or forms needed for child support cooperation, if applicable.
  • · If the family has trouble getting verification, offer the opportunity to sign a release of information allowing you to verify the necessary information.
  • If ineligible:

  • · Deny the application and notify the applicant within 30 calendar days of receiving the application or 45 calendar days if the applicant is informed of the extension. See Chapter 12 (Notices).
  • · For BSF cases denied for no funds available, use the information in the application to screen the family for potential eligibility and place them on your agency’s waiting list. Inform the family that they have been added to the waiting list. See Chapter 4.3.12.12 (BSF Waiting List Management).
  • Retroactive Eligibility

    If a family eligible for expedited child care applies for MFIP or Transition Year child care and requests retroactive care, approve Eligibility and Service Authorization from the date the application is received without verifications. Once verifications are received to document eligibility for the retroactive period, send manual Service Authorizations using DHS-6217A (Child Care Assistance Notice of Decision - Service Authorization for families) (PDF) and DHS-6217B (Child Care Assistance Notice of Decision - Service Authorization for providers) (PDF) and send manual billing form(s) for the retroactive period using DHS-5523 (Child Care Assistance Billing Form) (PDF). Issue manual payments to pay for eligible care during the retroactive time periods. See Chapter 4.18 (Date of Eligibility).

    Subsequent applications

    Expedited child care is limited to no more than once every six months. After the three months of expedited child care plus the 90-day Temporary Ineligible period, a family experiencing homelessness who reapplies can be approved using expedited child care policies.

    Example: An application on 10/1/2020 is approved eligible for expedited child care through 1/1/2021 (three months). Eligibility continues through the end of the biweekly period to 1/10/2021. If eligibility requirements are not met by 1/10/2021, the case is put into Temporary Ineligible (TI) status until approximately 4/10/2021 (90 days). During the Temporary Ineligible period, a new application is not required. The family must meet the requirements to move out of the Temporary Ineligible period. See 8.6 Temporary Ineligibility. If the case closes because the family did not meet eligibility requirements before the end of the Temporary Ineligible period, (after 4/10/2021, six months from the initial application) the family can submit a new application and be approved for expedited child care.

    Legal authority

    Minnesota Statutes 142E.03, subd. 1
    Minnesota Rules 3400.0035, subp. 2a

    Report this page