Direct Support Worker Provider Enrollment

Revised: January 8, 2025

These are the steps for using the Minnesota Provider Screening and Enrollment (MPSE) portal to request new enrollment for a Direct Support Worker (DSW) who is not enrolled with Minnesota Health Care Programs (MHCP) or to update the enrollment of a DSW who is already enrolled with MHCP.

DSWs are also known as personal care assistants (PCA), Consumer Directed Community Supports (CDCS) workers, or Consumer Support Grant (CSG) workers. You will access these steps from the Organization to DSW Affiliation Requests page. Be sure to start this process from that page.

If you are using these steps to add an affiliation to a DSW who is already enrolled with MHCP, you must review all pages in the DSW’s portfolio to ensure the information is current and accurate as part of the affiliation process.

Use the Help link in the top, right-corner of each MPSE portal page for help with defining specific fields and requirements for the MPSE portal page you are in.

Screenshot of MPSE Help link

Note that not all fields defined on the Help link appear on your screen as this page is designed for multiple types of providers that may have different required information from a DSW.

Step 1 – Add the Profile Identifier Information

· On the Manage Profile Identifier page in MPSE, use the drop-down box for Portfolio Type, and select Direct Support Worker.

· Enter in the DSW’s Social Security Number. If there are asterisks in this field, you can skip this field, as this indicates information already exists for this record:

· Leave the FEIN field blank

· Click Continue.

Step 2 – Add Individual Provider Information

· On the Manage Individual Information page, enter in the First Name, Middle Name, and Last Name of the DSW. If the individual does not have a middle name, click the checkbox next to Check if no Middle Name.

· Enter the DSW’s Date of Birth. If the Date of Birth field contains asterisks, you can skip this field, as this indicates information already exists in the record:

· Note: Make sure the information matches the DSW’s information with the Internal Revenue Service (IRS) to ensure the screening process can be completed efficiently.

· Click Continue.

Step 3 – Add Enrollment Record Information

· If this request is for a DSW that IS NOT enrolled with MHCP, click Add a New Enrollment Record at the bottom-left side of this page.

· If this request is for a DSW that IS enrolled with MHCP, click View/Edit in the Actions column of the existing enrollment record.

Step 4 – Enrollment Record Information

· Complete the Enrollment Record Information section of this page.

· You cannot select fields that are grayed out. These fields are for MHCP staff use only and cannot be accessed by the provider. Some examples include the Medicaid Agreement Indicator field, Risk Level field, and EFT Effective Date field.

· Complete the information on the Manage Tribes section of this page.

· Click Continue.

Step 5 – Add Physical Address Information

· Enter the DSW’s home address in the Physical Practice Address section of this page.

· Click Continue.

Step 6 – Add Provider Identifier Information

· If there is an existing Unique Minnesota Provider Identifier (UMPI) on this page, click Continue to skip this section and go to Step 7.

· To request a UMPI, click Add a Provider Identifier at the bottom of the page.

· Enter in the Effective Date. This should be the date that you want the DSW to begin providing billable services.

· Click Continue to be brought back to the Manage Provider Identifiers page.

· Verify that the UMPI request was added by looking for a row in the Provider Identifiers section of this page.

· Click Continue.

Step 7 – Add Services information

· MPSE requires all DSWs to add specific services they provide to their enrollment record. Choose from:

· Consumer Directed Community Supports (CDCS).

· Consumer Support Grant (CSG).

· Individual Personal Care Assistance (PCA) services.

· Individual Community First Services and Supports (CFSS)

· If the service(s) the DSW provides is already in the Provider Specialty and Packaged Services section, click Continue at the bottom of the page.

· If the service(s) the DSW provides has not already been added to the existing list, click Add a Service.

· Select the Service Name and enter the Service Begin Date.

· Click Continue to be brought back to the Manage Services page.

· Repeat as necessary until all services the DSW provides is in the Provider Specialty and Packaged Services section.

· Click Continue.

Step 8 – Add Additional Enrollment Questions Information

· Complete the Additional Enrollment Questions section of this page.

· Click Continue.

Step 9 – Skip Fees Information

· DSWs are not required to pay a fee to MHCP for enrollment.

· Click Continue.

Step 10 – Skip the Facility and Agency Identifier section

· This section is for MHCP staff use only.

· Click Continue.

Step 11 – Add Agreements and Addendums

· A message will display in the Required But Missing Agreements/Addendums section if there is an agreement or addendum that you must upload for this section.

If there are no required agreements or addendums you need to upload on this page, the Required But Missing Agreements/Addendums section will not display on this page. Click Continue.

· To upload a required agreement or addendum, click Add Agreement/Addendum.

· Select the appropriate agreement or addendum by using the drop-down list. This will display a link to the required document next to the Agreement/Addendum field which you can use to access the most up-to-date version of the agreement or addendum you need to upload.

· Upload the document by clicking on the eye icon.

· Complete the Digital Signature, Signers Title, and Signature Date. NOTE: These fields are for the uploader of the form, not the DSW themselves, although they may be the same person in certain circumstances.

· Click Continue to be brought back to the Manage Agreements/Addendums page.

· Verify that the agreement/addendum was added by looking for it in the Agreements/Addendums section of this page.

· Click Continue.

Step 12 – Add DSW Training

· Some DSWs are required to complete training and upload proof of that training to MPSE. Find training requirements on the PCA training requirements page in the PCA Manual. CDCS and CSG providers are not required to upload proof of training.

· If there is already uploaded proof of training for this DSW, you can skip this section by clicking Continue.

· To add proof of training, click Add a DSW Training at the bottom of this page.

· Select the appropriate Training Type and Completion Date.

· Enter the Certification Number. NOTE: MPSE will only accept the first 13 characters of your entry. Enter the numbers only and leave off any alphabetical characters. Example: for CFSSPCA123456, enter 123456.

· It is optional to upload the actual certification. MHCP will use the certification number you provide to verify the training.

· Click Continue to return to the Manage Direct Support Worker Training page.

· Repeat as necessary until you have added all the required DSW trainings.

· Click Continue on the Manage Direct Support Worker Training page.

Step 13 – Add Background Study Information

· Some DSWs are required to pass a background check and upload proof that the background study application was approved. Find more information about background studies on the DHS Background Studies webpage. CSG providers are not required to upload proof of passing a background check.

· If a background study has not been added for this DSW, there will be a message in the Background Study section stating that There are no items in the list to display. Click Add a Background Study.

· Enter either the Background Study Number OR Application Number.

· Enter the Facility ID. Note: The Facility ID must match the Facility ID of the location the DSW is being affiliated to. You can locate the Facility ID at the top of the background study application or completed background study document next to your organization’s name.

· Enter the Affiliation Date and click Continue. Note: The Affiliation Date must match the affiliation start date entered in the Organization to DSW Affiliations section of the DSW’s enrollment record.

· Verify that the background study has been added by looking for a row in the Background Study section.

· Click Continue.

Step 14 – Add Notes

· MPSE does not require notes, but you can use this section to communicate additional information about the individual DSW to MHCP if needed.

· Click Continue.

Step 15 – Add Enrollment Status Information

· This page is for MHCP staff use only.

· Click Continue.

Step 16 – Add Revalidation Information

· This page is for MHCP staff use only.

· Click Continue.

Step 17 – Add Organization to DSW Affiliation

· Click Create New Affiliation.

· Complete the Affiliation Information section. Do not add the End Date at this time.

· Click Continue to return to the Manage Organization to Direct Support Worker Affiliations page.

· Repeat the previous step as necessary until you have added this DSW affiliation to all the necessary enrollment records for your organization.

· Verify that the DSW has been added to all necessary enrollment records for your organization by reviewing the Modified Organization to Direct Support Worker Affiliations section of this page.

· Click Continue.

Step 18 – Add Enrollment Record

· Verify that the DSW enrollment record appears in the Enrollment Records – Modify Requests section of this page.

· Click Continue at the bottom of the page.

Step 19 – Add Notes

· Notes are not required but you can add notes to communicate additional information about the individual DSW’s global information to MHCP as needed.

· Click Continue.

Step 20 – Submit Request

· Review the Request Errors section of this page. If there are no MPSE-related errors with your request, this section will display the message, “There are no business rule errors for this request.”

· Complete the Attestation by reading the statement and checking the box next to it if you agree.

· Click Submit for Approval.

Step 21 – Submission Approval

· You can complete the MPSE Provider Survey on this page to tell us about your experience using the MPSE portal.

· Click the Download All Documents button if you want to download a zip file containing a summary report of your request and the documents you uploaded as part of your request.

· Click Continue.

· This will bring you to the Manage Existing Organization to Individual Provider Affiliations page of your organization portfolio where you can request additional affiliations or update existing affiliations if needed.