Community residential services: Quick reference guide on business rules for residential staffing
These rules guide lead agencies and providers as they determine a person’s staffing level for community residential services provided in a licensed corporate foster care setting or community residential setting (CRS). Use these rules as annual renewals and service changes occur. Do not apply these rules retroactively.
1. Primary contact
Each lead agency’s Disability Waiver Rate System (DWRS) rates mentor is the primary contact for residential staffing discussions. The rates mentor works with providers and rates mentors from other lead agencies to ensure appropriate staffing ratios are in place.
2. Service planning discussion
The provider determines the level of staffing it provides. The lead agency chooses to authorize or not to authorize the level of service for each person.
3. Licensed capacity
Shared staffing is based on licensed capacity.
Exception
If the provider and lead agency agree a temporary reduction from the licensed capacity is necessary to benefit the person/people living in a home, then licensed capacity may be based on the number of residents for an agreed-upon amount of time.
This exception:
In this arrangement:
4. Service changes
All necessary Rate Management System (RMS) and service authorization staffing changes will begin the later of the following dates:
Providers must report increases and decreases in staffing support to the lead agency within 30 days of the change.
Examples of changes include:
5. Daytime staffing hours
During weekday working hours, shared staffing is divided by the number of people who use the staff support.
Use Residential Daytime Staffing Hours Worksheets (.XLS) to calculate this information. These worksheets allow you to include both planned and unplanned staffing hours in a person’s RMS staffing calculation. There are two worksheets:
6. Individual staffing hours
When authorizing individual staffing to meet a person’s needs or to provide individual staffing for community inclusion, do not reduce shared staffing hours.
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