AASD and DSD eList announcement

Date: Oct. 15, 2024
To: Lead agencies that use PolicyQuest
From: DHS Aging and Adult Services (AASD) and Disability Services (DSD) divisions
Purpose: To announce additional changes to AASD and DSD’s use of PolicyQuest
Effective: Oct. 16, 2024
Contact: For questions about disability services, use the DSD Contact Form. For questions about aging services, email dhs.aasd.hcbs@state.mn.us. For questions about adult protection, email dhs.adultprotection@state.mn.us.

PolicyQuest search function ends for adult protection, aging and disability services

Effective Oct. 16, 2024, lead agencies will no longer be able to search PolicyQuest for adult protection, aging and disability-related information from past responses. As a reminder, AASD and DSD announced these areas would no longer accept questions through PolicyQuest in a March 12, 2024, eList.

AASD and DSD are making this change because previous responses may include outdated, incorrect information. Lead agencies should use the Community-Based Services Manual (CBSM) and contact information in this eList to get support on specific case questions or policy questions.

Other DHS divisions will continue to use PolicyQuest. This change only applies to AASD and DSD.

Lead agency actions

Lead agencies should use the following options to contact specific areas of DHS:

· DSD: DSD Contact Form.

· Home and community-based services unit in AASD: dhs.aasd.hcbs@state.mn.us

· Adult protection services: dhs.adultprotection@state.mn.us

· Moving Home Minnesota and relocation service coordination: movinghomemn.mfp@state.mn.us

Lead agencies should continue to:

· Use PolicyQuest to contact other areas of DHS.

· Follow their internal policies to submit questions to DHS outside of PolicyQuest.

· Connect with their agency leadership if they have questions about the process to submit questions to DHS.

· Refer to the Community-Based Services Manual (CBSM) for updated policy information from AASD and DSD.

Previous eList announcements

AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE