Minnesota Minnesota

Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


MnCHOICES assessment process

Page posted: 6/22/26

Page reviewed:

Page updated:

Legal authority

Minn. Stat. §256B.0911, subd. 3a and 5

Definitions

Assessment summary: A written summary completed for everyone who has an assessment, regardless of whether they are eligible for Minnesota Health Care Programs (MHCP) or choose to receive publicly funded home and community-based services (HCBS). This document provides a summary of what the assessor discovered through the assessment process and identifies next steps based on the person’s needs.

Assessment and program acknowledgement: A document that outlines the person’s rights and responsibilities, assessment program information and other information/resources.

Overview

This page guides assessors through the assessment process. It provides assessment expectations and gives direction to assessors on how to conduct person-centered assessments.

This page provides information about:

  • · Who conducts the MnCHOICES assessment.
  • · Who participates in the assessment process.
  • · Certified assessor standards and qualifications.
  • · Certified assessor responsibilities.
  • · Information from providers.
  • · MnCHOICES assessment process.
  • · Timelines for assessment summary and support plan.
  • · Support planning.
  • · Mid-year transfers.
  • · Temporary exits and restarts.
  • · Appeals.
  • Who conducts the MnCHOICES assessment

    Lead agencies must provide MnCHOICES assessments to all people, regardless of their eligibility for MHCP. The responsibility to conduct the assessment depends on the person’s situation, as described in the following sections.

    People accessing a disability waiver or Rule 185, or people younger than age 65

    This section applies to:

  • · People of any age accessing the Brain Injury (BI), Community Access for Disability Inclusion (CADI), Community Alternative Care (CAC) or Developmental Disabilities (DD) waivers.
  • · People of any age accessing Rule 185 case management.
  • · People younger than age 65 who are not accessing the BI, CAC, CADI or DD waivers.
  • For the people listed above, the county where the person is located at the time of the request for assessment is responsible to complete the assessment activities. If eligible, the person may choose to have a Tribal Nation complete their assessment. For more information, refer to CBSM – Tribal administration and management of HCBS programs.

    In most situations, the person’s county of residence (COR) completes the assessment activities. However, there are situations when the person may temporarily be located in another county. When the person is in a county other than their COR, the county where the person is located is responsible to complete the assessment activities.

    The county/Tribal Nation must follow timelines and procedures on:

  • · CBSMReassessments when the COR and county of financial responsibility (CFR) are different.
  • · CBSMActivity timelines for reassessments when the COR and CFR are different.
  • · CBSM – Tribal administration and management of HCBS programs.
  • People age 65 or older

    For people age 65 or older who are not accessing the BI, CAC, CADI or DD waivers, assessment responsibility depends on whether the person is enrolled in Minnesota Senior Health Options (MSHO)/Minnesota Senior Care Plus (MSC+).

    Not enrolled in MSHO or MSC+

    When the person is not enrolled in MSHO or MSC+, the county where the person is located at the time of the request for assessment is responsible to complete the assessment activities. If eligible, the person may choose to have a Tribal Nation complete their assessment. For more information, refer to CBSM – Tribal administration and management of HCBS programs.

    In most situations, the person’s COR completes the assessment activities. However, there are situations when the person may temporarily be located in another county. When the person is located in a county other than their COR, the county where the person is located is responsible to complete the assessment activities.

    Enrolled in MSHO or MSC+

    When the person is enrolled in MSHO or MSC+, the managed care organization (MCO) is responsible to complete the assessment activities, regardless of the person’s location. If eligible, the person may choose to have a Tribal Nation complete their assessment. For more information, refer to CBSM – Tribal administration and management of HCBS programs.

    The MCO should refer the person to the county/Tribal Nation in which the person is located for an assessment if the person requests to:

  • · Return to the BI, CAC, CADI or DD waiver.
  • · Explore DD services.
    Note: A person can be eligible for the DD Waiver at any age.
  • Who participates in the assessment process

    The assessment interview always involves the following people:

  • · Person who is exploring options or receiving services.
  • · Person’s legal representative, if applicable.
  • · MnCHOICES certified assessor.
  • · Other people designated by the person (e.g., relatives, friends).
  • The assessment is always conducted with the person exploring options or receiving services. The people who participate in the assessment must not have a financial interest in the provision of services (except for family members).

    Legal representatives

    If the person has a legal representative, the legal representative should be present for the assessment. The lead agency must make every effort to accommodate both the person’s and the legal representative’s schedules so both can attend.

    If the legal representative cannot participate in person, the lead agency can engage with them using remote technology or telephone to ensure timely access to and continuity in services.

    Case managers

    In general, the person’s case manager should not attend the assessment. Both the case manager and the assessor have a responsibility to update each other and work cooperatively on the person’s behalf.

    If a person specifically requests that their case manager attend the assessment, the assessor should honor the person’s request. However, the assessor must organize the interview to ensure the person has the opportunity to share information privately.

    Billing

    Attending an assessment is not a billable waiver case management activity. However, the case manager may bill for time engaged in allowable activities, including time engaged with the person in support-planning discussions. For more information, refer to CBSM – Waiver, AC and ECS case management.

    Care coordinators

    MSHO and MSC+

    The care coordinator conducts the assessment for a person enrolled in MSHO and MSC+ who is not currently accessing or requesting to explore/return to the BI, CAC, CADI or DD waiver.

    If a person age 65 or older is accessing or requesting to explore/return to the BI, CAC, CADI or DD waiver, the county/Tribal Nation is responsible to conduct the person’s assessment. The person may choose to have their MSHO or MSC+ care coordinator present for the assessment. DHS encourages lead agencies to coordinate the assessment so the certified assessor and care coordinator can conduct the meeting jointly.

    Special Needs BasicCare (SNBC)

    A person enrolled in SNBC might choose to have their care coordinator present for the assessment. DHS encourages lead agencies to coordinate the assessment so the certified assessor and care coordinator can conduct the meeting jointly.

    Service providers

    The input of providers is an important part of the assessment process. DHS encourages service providers to participate in the assessment process by submitting supporting documentation or speaking with the certified assessor, but they should not attend the assessment. The person needs the opportunity to share information privately. For more information, refer to the section below about information from providers.

    Certified assessor standards and qualifications

    The lead agency must ensure staff meet the qualifications on CBSM – MnCHOICES certified assessors.

    Information from providers

    The assessor must review information from providers to inform the assessment process before they finalize the person's assessment or reassessment. The provider can either:

  • · Give the assessor written reports directly.
  • · Give the case manager or care coordinator written reports to share with the assessor.
  • Information for AC, ECS and EW

    With the permission of the person or their legal representative, the customized living or adult day services provider may submit a nursing assessment or written report that outlines the provider’s recommendations about the person's care needs. The assessor must notify the provider of the date by which to submit this information.

    Information for BI, CAC, CADI and DD

    The person's current service provider may submit a written report that outlines recommendations about the person's care needs. The provider must submit this report at least 60 days before the end of the person's current service agreement.

    MnCHOICES assessment process

    Before the assessment

    Either the assessor or support staff completes the following activities:

  • · Initiates the assessment in MnCHOICES.
  • · Schedules the assessment with the person, legal representative (if applicable) and others as designated by the person.
  • The assessor reviews the following items, as applicable:

  • · Person’s previous assessment and support plan.
  • · Document history in MMIS.
  • · Communication of LTSS Eligibility Form, DHS5181.
  • · Information from providers.
  • · MnCHOICES Lead Agency Transfer and Communication Form, DHS-6037 (PDF).
  • At the assessment

    The assessor completes the following activities during the assessment interview, as applicable:

  • · Conducts the assessment using person-centered practices (refer to DHS – Person-centered practices and TrainLink course code MNCH91000, conversational interviewing).
  • · Reviews what is working and not working for the person in the current support plan.
  • · Helps the person complete MHCP Request for Payment of Long-Term Care Services, DHS-3543 (PDF).
  • · Completes MnCHOICES Assessment Summary Worksheet, DHS-6791A (PDF) and gives a copy to the person.
    Note: Counties and Tribal Nations use this document during initial assessments only. MCOs do not use this document.
  • · Interviews informal caregiver(s) or uses Caregiver Questionnaire, DHS-6914 (PDF) to obtain caregiver information.
  • · Reviews the assessment program and acknowledgement in MnCHOICES and asks the person and their legal representative (if applicable) to sign it.
  • · Helps the person complete any applicable AC/ECS financial forms.
  • · Helps the person complete any other applicable forms. For more information, refer to CBSM – Documents for LTSS assessment, eligibility and support planning.
  • · Conducts OBRA Level I activities. For more information, refer to CBSM – OBRA Level I screening.
  • · Reviews potential referrals with the person.
  • · Reviews potential eligibility for programs and services with the person.
  • · Reviews next steps with the person.
  • · Provides the person with I know me: My Home. Creating the best home for me, DHS-6803A (PDF) (BI, CAC, CADI and DD only).
  • · Provides any other applicable resource documents.
  • After the assessment

    The assessor completes the following activities, as applicable:

  • · Obtains written signatures for the assessment and program acknowledgement (if not collected at the time of assessment).
  • · Provides the person and their legal representative (if applicable) a copy of the signed program and acknowledgement (if not sent with the assessment summary).
  • · Reviews input from the person’s informal supports.
  • · Assesses the needs of the person’s caregivers and provides recommendations/referrals for services and supports.
  • · Makes referrals for supports and services (e.g., targeted case management).
  • · Reviews any new input from the person’s providers.
  • · Completes the person’s assessment summary in the MnCHOICES application.
  • · Sends the assessment summary to the person within the required timeline (refer to timelines section below).
  • · Completes the support plan (refer to the support planning section below).
  • · Ensures MMIS entry of the appropriate screening document.
  • · Ensures MMIS entry of the Type B service authorization. For more information, refer to DSD MMIS Reference Guide – Type B service agreement for personal care assistance (PCA)/Community First Services and Supports (CFSS).
  • · Completes MnCHOICES Communication Form, DHS-6791E and sends it to the case manager.
  • · Completes Communication of LTSS Eligibility Form, DHS5181 to communicate assessment results with the eligibility worker and case manager.
  • Timelines for assessment summary and support plan

    The lead agency must:

  • · Set internal timelines to ensure they meet the deadlines described in this section.
  • · Work together when the CFR and COR are different.
  • · Work together when the lead agency changes (e.g., when a county changes to an MCO.)
  • · Work together when there is a lapse in Medical Assistance (MA) eligibility that causes the lead agency to change (e.g., when an MCO changes to a county).
  • County/Tribal Nation timeline

    The county/Tribal Nation must send the assessment summary to the person within 60 days of the assessment.

    If the person is going to use HCBS services, the county/Tribal Nation also must develop a support plan. It is important that the assessor and case manager work together to ensure the person receives their assessment and support plan within 60 days of the assessment activity date.

    MCO timeline

    The MCO must send the assessment summary and support plan to the person according to the timelines within the MCOs contract. MCOs must provide the person with their rights and responsibilities, right to appeal and the denial, termination and reduction notice.

    Instructions

    For instructions to complete the assessment summary and the support plan in MnCHOICES, refer to the MnCHOICES guidance documents in the Help Center.

    Support planning

    There are certain circumstances when an assessor is responsible for the support plan, including when:

  • · The person is going to use a program or service that does not offer case management (e.g., CFSS).
  • · The service will start before a case manager/care coordinator is assigned.
  • · The person resides in a residential setting and needs funding before determining MA and/or waiver eligibility (e.g., customized living).
  • · The assessor is the care coordinator for a person enrolled in MSHO or MSC+.
  • For information about support planning, refer to CBSM – Support planning for LTSS.

    Mid-year transfers

    All waivers, AC and ECS

    A person does not need a new MnCHOICES assessment when they transfer to a new lead agency mid-way through a waiver/AC/ECS span.

    CFSS

    When a person disenrolls from an MCO, the county/Tribal Nation can authorize CFSS without a new assessment. The county/Tribal Nation can use the MCO assessment results to continue CFSS.

    Additional information

    For more information about case transfers, refer to:

  • · CBSM – Support planning for LTSS.
  • · CBSM – Resource: MnCHOICES lead agency transfer and communication form: Scenarios for people on AC, EW or ECS.
  • · CBSM – Resource: MnCHOICES lead agency transfer and communication form: Scenarios for people on a disability waiver (BI, CAC, CADI or DD).
  • · CFSS Manual – PCA/CFSS MCO disenrollment process.
  • Temporary exits and restarts

    When a person experiences a stay in certain settings for 121 or fewer days, they may restart their waiver without receiving a new assessment (refer to CBSM – Temporary waiver exits and restarts: MMIS actions).

    A person must receive a new assessment to determine eligibility if they enter a setting and one or more of the following is true:

  • · The person was not admitted to an applicable setting. For a list of settings, refer to CBSM – Temporary waiver exits and restarts: MMIS actions.
  • · The person’s stay is more than 121 days. For AC-specific rules, refer to CBSM – Temporary waiver exits and restarts: MMIS actions.
  • · The person was accessing ECS before their institutional stay.
  • When a person needs a new assessment, the county/Tribal Nation responsible for case management must notify the county where the person is located or the Tribal Nation in a timely manner about the person’s need for an assessment. If the person is returning to EW and enrolled in MSHO or MSC+, the care coordinator completes the assessment. For more information, refer to CBSM – Assessment applicability and timelines.

    If the certified assessor completes a new assessment, they must monitor assessment timelines and use an initial assessment review if the person experiences a delay in discharge from the institutional stay that exceeds 60 days from the initial assessment. For more information, refer to CBSM – Initial assessment review (IAR) for HCBS.

    Appeals

    A person has the right to request an appeal (all people) or a conciliation conference (people on the DD Waiver) at any time during the assessment process. The county/Tribal Nation provides the person with a copy of Your Appeal Rights, DHS-1941 (PDF) at the assessment.

    The county/Tribal Nation communicates assessment results using the assessment summary after the assessment interview. The assessment summary also includes a notice of action that helps explain the programs for which the person is and is not eligible.

    MCOs follow their own processes to provide the person appeal rights and information about denial, termination and reduction.

    For more information, refer to CBSM – Appeals.

    Additional resources

    CBSM pages

    CBSM – Assessment applicability and timelines
    CBSM – Documents for LTSS assessment, eligibility and support planning
    CBSM – Guide to encouraging informed choice and discussing risk
    CBSM – MnCHOICES
    CBSM – MnCHOICES certified assessors
    CBSM – Notice of action
    CBSM – OBRA Level I screening
    CBSM – PAS and OBRA
    CBSM – Rate Management System (RMS)
    CBSM – Reassessments when the COR and CFR are different
    CBSM Residential support service criteria (RSSC) effective July 1, 2025
    CBSM – Resource: MnCHOICES lead agency transfer and communication form: Scenarios for people on AC, EW or ECS
    CBSM – Resource: MnCHOICES lead agency transfer and communication form: Scenarios for people on a disability waiver (BI, CAC, CADI or DD)
    CBSM – Support planning for LTSS
    CBSM – Temporary waiver exits and restarts: MMIS actions

    Other DHS resources

    DD Screening Document Codebook
    DHS – Person-centered practices
    Disability Hub MN – Housing toolkit
    Disability Hub MN – Informed choice toolkit
    Instructions for Completing and Entering the LTCC Screening Document and Service Agreement into MMIS, DHS-4625 (PDF)
    Instructions for Completing and Entering the LTCC Screening Document and HRA into MMIS for the MSC+ and MSHO Programs, DHS-4669 (PDF)
    LTSS Service Rate Limits, DHS-3945 (PDF)
    MnCHOICES Lead Agency Transfer and Communication Form, DHS-6037 (PDF)
    RMS User Manual

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