Rate Management System User Manual
Lead agency workers use the Rate Management System (RMS) tool to calculate payment rates for specific authorized services, which are then entered into Medicaid Management Information Systems (MMIS). This manual provides RMS users with operational information to use this tool effectively.
Table of contents
Banding scenarios
Customized living and 24-hour customized living fields
Day service fields
DWRS rate mentor contact list
Residential fields for community residential services and family residential services
Residential fields for integrated community supports
Service planning and authorization
Training modules
Unit-based fields
2026 DWRS rate remediation
Glossary
Additional resources
What’s new
Date | Page | Action |
3/13/26 | New page that provides guidance to lead agencies about 2026 DWRS rate remediation | |
2/9/26 | Updated information for the following counties: | |
12/5/25 | Updated information for Stearns County | |
10/22/25 | Family residential services (FRS) and life sharing (LS): DWRS tiered rate services | New page with information about changes to rates for FRS and LS, effective Jan. 1, 2026 |
10/22/25 | Added a note and link to the new page, RMS User Manual – FRS and LS: DWRS tiered-rate services | |
10/22/25 | Quick reference guide on MAPCY and CRS or FRS in foster care settings | Added a note and link to the new page, RMS User Manual – FRS and LS: DWRS tiered-rate services |
10/22/25 | Quick reference guide on residential shared staffing hours for RMS input | Added a note and link to the new page, RMS User Manual – FRS and LS: DWRS tiered-rate services |
10/22/25 | Quick reference guide on transportation for framework services in DWRS | Added a note and link to the new page, RMS User Manual – FRS and LS: DWRS tiered-rate services |
10/22/25 | Family foster care: Quick reference guide on business rules for residential staffing | Added a note and link to the new page, RMS User Manual – FRS and LS: DWRS tiered-rate services |
10/1/25 | Updated information for Aitkin County | |
9/24/25 | Updated information for the following counties: | |
9/4/25 | Updated information for Stevens County | |
9/2/25 | Updated information for the following counties: | |
7/31/25 | Quick reference guide on transportation for framework services in DWRS | Updated mileage rates for the following transportation sub-services: |
6/6/25 | Updated information for the following counties: | |
4/14/25 | Updated information for the following counties: | |
3/17/25 | Updated information for the following counties: | |
2/25/25 | Updated information for Isanti County | |
2/11/25 | Updated information for the following counties: | |
2/4/25 | Updated information for Hennepin County | |
1/3/25 | Updated information for the following counties: | |
1/1/25 | Quick reference guide on transportation for framework services in DWRS | Added new mileage 1:1 non-medical transporation rate, effective Jan. 1, 2025 |
11/6/24 | Updated information for the following counties: | |
10/25/24 | Updated information for Stearns County | |
9/12/24 | Updated information for Renville County | |
9/4/24 | Updated information for the following counties: | |
7/2/24 | Updated information for the following counties: | |
6/6/24 | Updated information for the following counties: | |
5/8/24 | Updated information for the following counties: | |
4/2/24 | Updated information for Fillmore County | |
3/4/24 | Updated information for the following counties: | |
2/26/24 | Clarified information about: | |
2/2/24 | Updated information for the following counties: | |
12/18/23 | Quick reference guide on transportation for framework services in DWRS | Added new transportation rates, effective Jan. 1, 2024 |
12/4/23 | Updated information for the following counties: | |
11/2/23 | Updated information for Le Sueur County | |
10/3/23 | Updated information for Blue Earth County | |
7/27/23 | Updated information for Wabasha County | |
7/6/23 | Updated information for the following counties: | |
6/30/23 | Quick reference guide on day services staffing ratios for RMS input | Updated the Day Services Individual Client Worksheet and the instructions on how to complete the worksheet |
6/2/23 | Updated information for the following counties: | |
5/2/23 | Updated information for the following counties: | |
4/24/23 | Quick reference guide on transportation for framework services in DWRS | Added more detailed information about unit-based services frameworks |
4/6/23 | Updated information for the following counties: | |
3/3/23 | Updated information for the following counties: | |
2/3/23 | Updated information for the following counties: | |
1/5/23 | Updated information for the following counties: | |
1/3/23 | Quick reference guide on transportation for framework services in DWRS | Added new mileage rates, effective Jan. 1, 2023 |
12/15/22 | Added a link to the new page, Integrated community supports (ICS): Quick reference guide on business rules for staffing | |
12/15/22 | Integrated community supports (ICS): Quick reference guide on business rules for staffing | New page that provides guidance to lead agencies and providers as they determine a person’s staffing level of ICS |
12/2/22 | Updated information for Meeker County | |
11/7/22 | Updated information for Meeker County and clarified that Grant and Pope counties are part of Western Prairie Human Services | |
10/7/22 | Quick reference guide on transportation for framework services in DWRS | Removed the following sentence: “Transportation for a person is not currently a cost-driver in the unit frameworks.” |
10/5/22 | Updated information for the following counties: | |
9/6/22 | Updated information for the following counties: | |
8/8/22 | New page For more information, refer to the Aug. 8, 2022, eList announcement. | |
8/8/22 | Added links to other resources in the customized living toolkit | |
8/8/22 | Added links to new and updated resources | |
8/2/22 | Updated information for: | |
7/11/22 | Updated information for the following counties: | |
6/2/22 | Updated information for the following counties: | |
5/3/22 | Updated information for: | |
4/4/22 | Updated information for the following counties: | |
3/1/22 | Updated information for: | |
2/1/22 | Updated information for Renville County | |
1/12/22 | Added clarifying language about case mix maximum staffing hours for ADL assistance and mental health management | |
1/7/22 | Updated information for the following counties: | |
12/28/21 | Updated information for Ramsey County | |
12/9/21 | Updated information for Swift County | |
12/7/21 | Made the following updates, based on legislative changes: | |
12/3/21 | Updated information for Stearns County | |
11/30/21 | Updated information for Stearns County | |
9/3/21 | Updated information for Lac qui Parle County | |
8/20/21 | Updated information for Hennepin County | |
7/29/21 | Updated information for Mille Lacs County | |
7/9/21 | Updated information for: | |
6/3/21 | Updated information for Sherburne County | |
6/2/21 | Updated information for Wabasha County | |
5/7/21 | Updated information for Benton County | |
4/23/21 | Updated information for Le Sueur County | |
4/12/21 | Updated information for Hennepin County | |
4/2/21 | Updated information for Itasca County | |
2/25/21 | Quick reference guide on staffing hours for integrated community supports | New page with instructions to determine staffing hours for integrated community supports |
2/22/21 | Added a link to CBSM – Individualized home supports – Authorization, rates and billing – Unit breakdown, which explains how to authorize individualized home supports with training using 15-minute units or the daily unit | |
2/19/21 | Updated information for Le Sueur County | |
2/8/21 | Added the following fields: | |
2/8/21 | Updated information for the following counties: | |
1/8/21 | Updated information for Lac qui Parle County | |
1/4/21 | Updated information for Morrison County | |
12/21/20 | Made the following changes: | |
12/21/20 | Made the following changes: | |
12/21/20 | Made the following changes: | |
12/21/20 | Residential fields for community residential services and family residential services | Made the following changes: |
12/21/20 | Made the following changes: | |
12/21/20 | Community residential services: Quick reference guide on business rules for residential staffing | Made the following changes: |
12/21/20 | Added a link to CBSM – Individualized home supports – Remote support (Waiver Reimagine) | |
12/21/20 | Quick reference guide on day services staffing ratios for RMS input | Made the following changes: |
12/21/20 | Made the following changes: | |
12/21/20 | Quick reference guide on deaf/hard of hearing customization in the RMS | Replaced specific reference to “American Sign Language” with a broad reference to “sign language” |
12/21/20 | Quick reference guide on transportation for framework services in DWRS | Made the following changes: |
12/21/20 | Quick reference guide on residential shared staffing hours for RMS input | Made the following changes: |
12/21/20 | Made the following changes: | |
12/21/20 | ||
12/21/20 | Removed outdated training modules | |
12/9/20 | Updated information for St. Louis County | |
12/1/20 | New page for new service as part of Waiver Reimagine For more information, refer to DHS – Waiver Reimagine | |
11/6/20 | Updated information for Morrison County | |
10/23/20 | Updated information for Stearns County | |
10/2/20 | Updated information for Wabasha County | |
8/3/20 | Updated information for DVHHS, Meeker and Roseau counties | |
7/9/20 | Updated information for Norman County | |
4/3/20 | Updated information for Le Sueur County | |
3/27/20 | Updated information for the following counties: | |
3/23/20 | Updated information for Brown County | |
3/20/20 | Updated information for the following counties: | |
2/28/20 | Updated information for the following counties: | |
2/4/20 | Updated information for the following counties: | |
12/31/19 | Corporate foster care: Quick reference guide on business rules for residential staffing | Comprehensive review with the following changes: |
12/31/19 | Family foster care: Quick reference guide on business rules for residential staffing | New page with rules to guide lead agencies and provider agencies as they determine a person's staffing level in a family foster care setting |
12/20/19 | Updated information for the following counties: | |
12/10/19 | Comprehensive review; removed information about outdated training modules | |
12/10/19 | Quick reference guide on MAPCY and waiver services in foster care settings | Comprehensive review; removed references to banding |
12/10/19 | Quick reference guide on day services staffing ratios for RMS input | Comprehensive review; clarified content throughout the page |
12/10/19 | Comprehensive review; updated information for the following fields: | |
12/10/19 | Comprehensive review; updated information for the following fields: | |
12/10/19 | Comprehensive review; updated information for the following fields: | |
12/10/19 | Comprehensive review; updated information for the following fields: | |
12/10/19 | Comprehensive review; removed information about the following scenarios: | |
12/3/19 | Updated information for Hennepin County | |
11/21/19 | Updated information for Benton County | |
11/20/19 | New page with contact information for rate mentors at counties and tribal nations | |
10/14/19 | Updated list of RMS worksheets For more information, refer to the Oct. 14, 2019, eList. | |
5/2/19 | ||
2/15/19 | Quick reference guide on consumer transportation for framework services in DWRS |
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