AASD and DSD eList announcement

Date: April 6, 2020
To: Lead agency staff and contracted case management providers
From: DHS Disability Services and Aging and Adult Services divisions
Purpose: To provide guidance on case management visits for waiver, Alternative Care and Essential Community Supports case management services during the COVID-19 peacetime state of emergency.
Effective: Immediately
Contact: dsd.responsecenter@state.mn.us or dhs.aasd.hcbs@state.mn.us

COVID-19 emergency protocol for case management visits

Providing access to support and continuity of care for people during the COVID-19 peacetime state of emergency is central to DHS’s partnership with lead agencies. DHS recognizes lead agency efforts to minimize risk and potential exposure to the virus. DHS has also developed temporary guidance for case managers regarding case management visit requirements.

Case management visit requirements

DHS has waived the in-person case management visits requirement. Case managers may use phone or video communication to meet this requirement. When completing a visit via phone or video communication, case managers must note “COVID-19 Emergency Protocol” at the top of case notes to document required case management visits.

More COVID-19 information

· For updates related to agencywide DHS programs, visit the DHS homepage. It has information for providers, counties, tribal nations and members of the public as they respond to the COVID-19 pandemic. We will update the page as changes happen at federal and state levels.

· For the latest news about the pandemic and information for our partners, providers and the people we serve, visit the Latest information about COVID-19 webpage.

· To be notified when changes occur, you can sign up for COVID-19-specific DHS email notifications.

Previous eList announcements

AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE