4.9.3 Communication with Child Support
ISSUE DATE: 09/2024
CCAP worker communication with Child Support workers
CCAP needs to communicate certain case information to Child Support workers. This is done in two primary ways:
OR
Automated referrals – MEC²/PRISM interface
When a child has an open Service Authorization, MEC2 interfaces with PRISM and alerts Child Support of case openings, closings, and/or changes.
Manual referrals
MEC² and PRISM only interface for children with open Service Authorizations. The CCAP worker needs to communicate changes with the Child Support worker for any minor child in the household without an open Service Authorization.
Send a manual referral to alert Child Support of case changes in the following situations:
Use the Child Care Status Transmittal Update to Child Support (DHS-4003) (PDF) to send a manual referral to Child Support. Keep a copy of the completed form in the family’s CCAP case file.
Examples of changes to report to the Child Support worker include, but are not limited to:
Child Support worker communication with CCAP workers
Non-cooperation with Child Support
The local Child Support agency is responsible for determining if the family is cooperating with Child Support. Do not change the “Cooperation Status” field in MEC² to “No” unless informed by the Child Support worker that the family is not cooperating.
If the family is in their 12-month eligibility period and the CCAP worker is informed the parent is not cooperating with Child Support, the family’s CCAP case remains open. Do not terminate CCAP eligibility during the 12-month eligibility period for not cooperating with Child Support. The family must cooperate with Child Support by their next redetermination. See Chapter 4.9.12 (Child Support cooperation at redetermination).
Documentation of Child Support cooperation changes during the 12-month eligibility period
If the CCAP worker is informed of changes in the family’s cooperation status during the 12-month eligibility period, then it is recommended that some form of documentation of the change in cooperation be kept in the CCAP case file. Documentation includes copies of alerts, a notice or email received from Child Support, or any other form of documentation.
Legal authority
Minnesota Statutes 119B.09, subd. 1
Minnesota Statutes 256.741
Minnesota Rules, 3400.0040, subp. 5a
Minnesota Rules, 3400.0183, subp. 2(C)
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