Minnesota Minnesota

MN–ITS User Manual

MN–ITS User Manual

MN–ITS — Registration

Revised: December 1, 2022

All provider organizations must register for MN–ITS before they are able to access any MN–ITS features, including billing for services. Enrolled provider organizations receive a customized Welcome Letter with an initial user ID and password which the MN–ITS primary administrator must use during the MN–ITS registration process. Contact the Minnesota Health Care Programs (MHCP) Provider Resource Center at 651-431-2700 or 800-366-5411 and select option 2 if you need a copy of this letter.

Who Needs to Register for MN–ITS?

The following must register for MN–ITS:

  • · All providers who receive payment directly from Minnesota Department of Human Services (“pay-to” providers)
  • · All clearinghouses and billing intermediaries that submit electronic transactions on behalf of MHCP-enrolled providers
  • Before You Register

    You must identify one user to act as your organization’s MN–ITS primary administrator (PA). Your PA, not MHCP, controls user access to your MN–ITS account. It is important to keep a record of the PA for your organization.

    During the one-time registration process, your MN–ITS PA will:

  • 1. Use the Initial User ID and Initial Password on your Welcome Letter to register your organization to use MN–ITS
  • 2. Enter MN–ITS Administrator information for your organization
  • 3. Review organizational information
  • 4. Read, understand and agree to the EDI Trading Partner Addendum and submit on behalf of your organization; and
  • 5. Print or save a copy of your registration summary for your records.
  • Only the MN–ITS PA can assign system rights to others in your organization as needed, reset forgotten or disabled passwords and test your X12 batch transactions if applicable. Your MN–ITS PA will also manage access to the Minnesota Provider Screening and Enrollment (MPSE) portal for others in your organization. Refer to the MPSE User Roles section of the MPSE manual for more information about the user roles in the MPSE portal that can be assigned by the MN–ITS PA.

    The role of primary administrator is assigned to the first person entered during your initial MN–ITS registration. If you need to assign a different person as PA, contact the MHCP Provider Resource Center at 651-431-2700 or 1-800-366-5411, select option 2, and request that a MN–ITS primary administrator change form be placed in your MN–ITS Mailbox.

    When You Register

    Use your initial user ID and password from your Welcome Letter to log into the system to register your account.

    If you have your Welcome Letter, log in now to complete your MN–ITS registration.

    Note: If you do not access your account within 365 days of registering, your password will expire. You will be prompted at login to update your password.

  • · If you are a USER and have forgotten your password, contact your primary administrator
  • · If you are the MN–ITS primary administrator for your organization and have forgotten your password, contact the MHCP Provider Resource Center at 651-431-2700 or 800-366-5411 (option 2) to have a new, temporary password assigned
  • On-Demand Videos

    Watch the Registering Your MN–ITS Account on-demand video for help registering your MN–ITS account. You can find other helpful MN–ITS videos on the MHCP provider training webpage.

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