Table of Contents

Revised: January 17, 2025

These user guides include step-by-step instructions to help providers use all functions and features of MN–ITS Direct Data Entry (DDE).

MN–ITS Troubleshooting Guide

Troubleshooting Guide

MN–ITS Administration

· MN–ITS Account Registration

· Access and use MN–ITS Mailbox (PDF)

· Create/Modify MN–ITS User Access (PDF)

· Change Primary Administrator

· Modify or Change Your MN–ITS password (PDF)

MN–ITS Mailbox

· Mailbox

Direct Data Entry (DDE)

· Authorization Requests (278)

· Check the Status of a Claim

· Copy, Replace, Void (take back), or Reverse a Claim

· CT and MRI Imaging Services (PDF)

· DBT Intensive Outpatient Program (IOP) (PDF)

· Dental with Consolidated NPI (PDF)

· Eligibility Verification (270/271)

· Home care

· Medical authorization request for consolidated NPI (PDF)

· Medical services (PDF)

· MN–ITS 837 Claims Response (277) to Copy, Void (take back) or Replace a Claim

· MN–ITS Request Claim Status (276) to Copy, Void (take back) or Replace a Claim

· MN–ITS Submit DDE Claims (837) to Copy, Void (take back) or Replace or a Claim

· Request Claim Status (276/277)

Submit DDE Claims

837D Dental

· 837D Dental Claim Level COB

· 837D Dental Line Level COB

837I Institutional
(Review New MN–ITS DDE Screens – Institutional (837I) (PDF) for pictures and description of the new screens)

· Ambulance Outpatient

· Home Care (Non-PCA) Services

· Hospice

· Inpatient Services

· Long-Term Care (LTC) Services

· Outpatient Services

· Outpatient Services for Rehabilitative Services, OT, PT and SLP

· Psychiatric Residential Treatment Facility (PRTF)

· Rehabilitative Services, OT, PT and SLP

· Room and Board Services for Adult Residential Crisis Stabilization (RCS), Children’s Mental Health Residential Treatment, and Intensive Residential Treatment Services (IRTS)

· Substance Use Disorder (SUD) Services

· SUD Inpatient

· SUD Outpatient

837P Professional
(Review New MN–ITS DDE Screens – Professional (837P) (PDF) for pictures and description of the new screens)

· Basic Instructions (All other services)

· Ambulance Services

· Child and Teen Checkups (C&TC)

· Certified Registered Nurse Anesthetists (CRNA) / Anesthesiologists

· Community First Services and Supports (CFSS)

· Early Intensive Developmental Behavioral Intervention Claims (EIDBI)

· Equipment and Supplies - Durable Medical Equipment, Medical Supplies, Prosthetics and Orthotics, and Augmentative Devices

· Day Training and Habilitation (DT&H) and Intermediate Care Facility for Person with Developmental Disabilities (ICF-DD) Special Needs Claims

· Federally Qualified Health Center and Rural Health Clinics (FQHC/RHC) Services

· Hearing Aid Services

· HIV Case Management

· Housing Stabilization Services

· Housing Support Supplemental Services

· IEP Services

· Medication Therapy Management Service

· Medicare Part A or Part B County Paid Premiums

· Mental Health Services

· Mental Health Targeted Case Management (MH-TCM)

· PCA Claim

· Rehabilitative Services, OT, PT and SLP

· Special Transportation Services (STS)

· Waiver & Alternative Care (AC) Services

Other Applications

· 1095-B File Instructions for Servicing Agencies

· Children’s Mental Health Outcome Measures Reporting System Manual (PDF)

· Death Data Match Create/Modify/Assign MN–ITS User Access (PDF)

· Death Data Match User Guide (PDF)

· Mental Health Information System (MHIS)

· MNbenefits

· County Mailbox Application Quick Guide (PDF)

· County Mailbox SFTP User Guide (PDF)

· Create/Modify/Assign MN–ITS User Access

· Retrieving OLA Files (PDF)

· Provider Lists

· Submit a Health Information Request (HIR)

Batch Submission User Guides

· 5010/D.0 Compliance

· Secure FTP (PDF)

MN–ITS home webpage