Department of Human Services (DHS) - CMH Liaison Directory
Department of Human Services (DHS)
Website: Minnesota Department of Human Services
Below are the administrations within this agency and program areas that directly or indirectly relate to Children’s Mental Health.
DHS Administrations:
Behavioral Health Administration
- Substance Use Disorder (SUD)
- Mental Health (MH)
- Children’s Mental Health Services and Programs
- Children’s Residential Facilities, Psychiatric Residential Treatment Facilities (PRTF), Intensive Rehabilitative Mental Health Services (Youth ACT), Children’s Intensive Behavioral Health Services, Respite, MH Supervision, Targeted Case Management, Early Childhood (EC), EC Consultation, Children’s Therapeutic Services and Supports (CTSS), School Linked Mental Health, School Based Mental Health, CMH Collaboratives, MH Emergency Preparedness, Diversion, Psychiatric Assistance Line, Screening Grants
- Integrated Services
- Certified Community Behavioral Health Clinic, Behavioral Health Homes, Officer Involved Care Coordination, MH and SUD Peers
Aging and Disability Services Administration (ADSA)
- Disability Services Division (DSD)
- Home and Community-Based Services (HCBS) Waivers
- Positive Supports and Behavioral Support Services
- Family and Caregiver Support Programs
- Youth Transition to Adulthood (Disability and LTSS)
- Crisis and Stabilization Supports (Disability)
Health Care Administration (HCA)
- MHCP/Medicaid Benefits Policy
- Prior Authorization, Billing, and Claims Policy
- Provider Enrollment and Network Adequacy
- Managed Care Purchasing and Care Delivery
- Quality, Parity, and Performance Measurement
- School-Based and CTSS Billing Policy Alignment
Homelessness, Housing and Support Services Administration (HSSA)
- Housing Stabilization and Homelessness Prevention (Children/Youth)
- Family Homelessness Response and Shelter Coordination
- Transitional and Supportive Housing Partnerships (Children/Youth)
- Continuum of Care (CoC) Coordination (Families/Youth)
- Housing-Health Integration Initiatives (Children’s MH)
- Landlord Engagement and Tenancy Supports (Families/Youth)
DHS Liaison Directory
Children’s Community Based Services - Behavioral Health Administration
Mental Health Targeted Case Management
Liaisons
Ashleigh Dowis – Children’s Community Based Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: CMHTCM.DHS@state.mn.us
Scope / Notes: Mental Health Targeted Case Management (MH-TCM) is a service that helps children with severe emotional disturbances and their families access, coordinate, and monitor the mental health, social, educational, and community services necessary to meet the child’s individualized needs.
The state MH-TCM team provides policy guidance, certification/enrollment support, and technical assistance to counties, tribes, and contracted providers delivering Children’s MH-TCM. Core support areas include eligible provider and case manager qualifications, clinical supervision requirements, member eligibility and SED criteria, covered MH-TCM case management activities, documentation standards, and billing/claims policy under MHCP/Medicaid. The team maintains alignment with Minnesota statutes and MHCP manual policy, updates guidance, and assists with implementation questions from agencies and managed care plans.
Questions This Group Can Answer
- Who is eligible to provide mental health targeted case management (MH-TCM) services for children and families in Minnesota?
- What are the requirements for clinical supervision in targeted case management programs?
- How can county leaders and staff determine eligibility for children needing mental health case management?
- What specific services are covered under MH-TCM, and what additional requirements must be met?
- What are the current billing procedures or challenges for county agencies working with targeted case managers?
- Where can county and provider staff find technical assistance and support for questions regarding provider eligibility, supervision, or covered services?
Questions This Group CANNOT Answer
Other mental health components or program requirements such as:
- Questions about clinical practice, therapy methods, or treatment recommendations for individual children or families.
- Legal advice regarding family law, custody, or child protection cases.
- Decisions regarding funding or approval for non-MH-TCM services, including general mental health or non-Medical Assistance services.
Children’s Therapeutic Services and Supports (CTSS)
Liaisons
Ashleigh Dowis – Children’s Community Based Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: dhs.ctss@state.mn.us
Scope / Notes: Children's Therapeutic Services and Supports (CTSS) is a flexible package of mental health services for children (includes adolescents and young adults up to age 21) who require varying therapeutic and rehabilitative levels of intervention.
This unit provides technical assistance, policy clarification, and programmatic support regarding the implementation of Children's Therapeutic Services and Supports (CTSS) to county agencies, providers, and stakeholders. The unit addresses questions about CTSS provider eligibility, documentation requirements, covered services, regulatory compliance, billing guidance, and clinical supervision standards. It does not deliver clinical services directly but ensures that CTSS is administered in accordance with state and federal guidelines and supports system partners in interpreting and applying regulations to their local practice. The unit’s role includes facilitating communication, offering training, and resolving issues related to CTSS program operations and oversight.
Questions This Group Can Answer
- Who is eligible to become a certified provider agency for CTSS services?
- What documentation is required for reimbursement of CTSS under Minnesota Health Care Programs?
- What services are covered under the CTSS benefit and what are the regulatory limitations?
- How should agencies interpret and apply Minnesota statutes and CTSS policy for eligibility, provider certification, or covered services?
- What are the requirements for clinical supervision and billing of CTSS services?
- What is the process for updating and accessing the CTSS provider application?
Questions This Group CANNOT Answer
This group cannot answer questions that fall outside of the technical assistance scope for Children's Therapeutic Services and Supports (CTSS) and are unrelated to provider eligibility, supervision, member eligibility, covered services, or state CTSS billing. Examples include:
- Legal advice regarding family law, custody, or child protection cases.
- Decisions regarding funding or approval for non-CTSS services, including general mental health or non-Medical Assistance services.
- Complaint resolution or investigation of grievances involving providers, agencies, or specific staff.
- Personnel or staffing matters within counties or provider agencies, such as disciplinary measures or human resources disputes.
- Questions about adult mental health services, developmental disabilities, or programs outside the children’s CTSS system.
Early Childhood Mental Health System (ECMH)
Liaisons
Catherine L. Wright – Early Childhood, Youth, Family Mental Health System Coordinator
Ashleigh Dowis – Children’s Community Based Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: DHS.ECMH@state.mn.us
Scope / Notes: The State has developed a statewide infant and early childhood mental health system of care, available across Minnesota’s 87 counties and with culturally specific agencies. Grounded in developmental science, this system primarily uses insurance reimbursement along with State appropriations and Federal Block grants for funding.
The system supports clinicians through free, evidence-based training in assessment (DC:0-5) and treatments (ABC, CPP, PCIT), with a focus on equity by prioritizing clinicians of color and providing affinity groups. It also funds approximately 30 grants to mental health agencies to cover services for uninsured or underinsured children, clinician training time, and reflective supervision for clinical staff working with children under six.
Since 2015, a statewide mental health consultation system has grown to include over 60 contracted consultants who support early childhood programs, childcare providers, public health nurses, and family caregivers, offering ongoing training, supervision, and evaluation to strengthen early childhood mental health services.
Questions This Group Can Answer
- Eligibility criteria and provider certification requirements for ECMH programs and services.
- Evidence-based practices and effective treatment models, including consultation approaches for young children and families.
- Available grants, funding opportunities, and application procedures related to ECMH services.
- Implementation and training supports for clinicians, including culturally responsive practices and affinity groups.
- System-level coordination for ECMH, including mental health consultation services for early care and education settings.
- Guidance on reporting, billing, and compliance with state policies for ECMH programs and contracted providers.
Questions This Group CANNOT Answer
- Questions about eligibility or services outside of ECMH programs, including other mental health or early intervention services.
- Direct clinical treatment recommendations or individual family case consults.
- Legal advice related to child custody, family law, or child protection.
- Personnel, human resources, or employment disputes within counties or provider agencies.
- Approval or denial of funding for programs or services unrelated to ECMH.
- Investigation or resolution of complaints about service quality, provider conduct, or individual outcomes.
- Services or programs serving populations outside infants and young children (e.g., adult mental health).
Children's Mental Health, Family Service, & Integrated Collaboratives
Liaisons
Ashleigh Dowis – Children’s Community Based Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: collaboratives.dhs@state.mn.us
Public URL/Referral Link: https://mn.gov/dhs/partners-and-providers/policies-procedures/childrens-mental-health/collaboratives/
Scope / Notes: Minnesota’s Collaboratives provide a community-driven, cross-agency framework to coordinate services for children and youth with complex needs, maximize resources, and reduce system duplication. The three types—Children’s Mental Health Collaboratives (CMHCs), Family Services Collaboratives (FSCs), and Integrated Children’s Mental Health & Family Services Collaboratives—are founded in statute and policy.
The Department of Human Services (DHS) works closely with collaborative coordinators across Minnesota to provide policy guidance, technical assistance, and support for the operational success of Children’s Mental Health, Family Service, and Integrated Collaboratives. DHS oversees collaborative activities to ensure compliance with statutory requirements, monitors use of Medicaid and Title IV-E funds, and supports accountability through regular reporting, documentation reviews, and fiscal oversight. In addition, DHS provides training and resources to coordinators to help integrate cross-system services, maximize federal and state resources, and maintain strong collaborative governance and outcomes for children and families.
Questions This Group Can Answer
- Statute, policy, and funding requirements for forming, governing, or dissolving collaboratives.
- Allowed collaborative activities, governance agreement guidance, and eligible target populations under each collaborative model.
- Required documentation, reporting, and operational responsibilities for collaboratives.
- Best practices for maximizing system collaboration, integrating mental health and family services, and engaging families and community stakeholders.
Questions This Group CANNOT Answer
- Questions related to psychotherapy practice, specific mental health service recommendations, or clinical eligibility determinations for mental health services.
- Direct clinical or placement recommendations for individual children or families.
School Based Services - Behavioral Health Administration
School-Based Mental Health Services
Liaisons
Jennifer A. Butler – School Based Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: school.based.services.dhs@state.mn.us
Scope / Notes: The School-Based Services team operates statewide across Minnesota and tribal nations, partnering closely with the Minnesota Department of Education to expand and strengthen school-based mental health services. The team connects schools, community providers, state agencies, and other collaborators to address the critical needs of youth and families. Through coordination, training, consultation, and program development, the team links people and organizations to resources that enhance mental health support for students in school settings.
Questions This Group Can Answer
- Guidance on accessing and coordinating school-based mental health services for students with Individual Education Programs (IEPs) and Non-IEP programs across Minnesota including tribal nations.
- Resources and support for schools to establish or enhance behavioral health programs integrated with education.
- Information on training and consultation available for school staff to better identify and support students' mental health needs.
- Coordination methods to connect schools, families, and community mental health providers effectively.
- Assistance with grant programs and funding opportunities for school-linked behavioral health services.
- Best practices for culturally responsive mental health service delivery in schools.
- Information regarding School-Based Community Services (SBCS) including Medicaid reimbursement, eligible providers, and service provision.
- Support on integrating mental health services under Individualized Education Programs (IEP) or Individualized Family Service Plans (IFSP).
- Strategies for school mental health workforce development and collaboration with state agencies including the Minnesota Department of Education.
- Guidance on addressing disparities in access to mental health care among diverse student populations.
Questions This Group CANNOT Answer
- Individual student clinical diagnosis or direct treatment recommendations.
- Crisis intervention related to a specific student—these require immediate connection to clinical crisis services.
- Decisions regarding educational placement or special education eligibility determinations.
- Non-school-based mental health services that fall outside the scope of school programs or coordination.
- Administrative or regulatory enforcement issues beyond program support and coordination.
- Patient-specific Medicaid billing or claims beyond providing general SBCS policy guidance.
- Referrals to mental health providers outside the school-linked or state-supported network.
- Legal matters involving education or student rights related to mental health accommodations.
- Emergency medical or psychiatric services which should be directed to appropriate emergency responders or health providers.
MH Intensive and Residential Services - Behavioral Health Administration
Psychiatric Residential Treatment Facilities (PRTF)
Liaisons
Jessica Westby – MH Intensive and Residential Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: dhs.prtf@state.mn.us
Scope / Notes: Psychiatric Residential Treatment Facilities (PRTF) provide active treatment to children and youth under age 21 with complex mental health conditions. This is an inpatient level of care provided in a residential facility rather than a hospital. PRTFs deliver services under the direction of a physician, seven days per week, to residents and their families, which may include individual, family and group therapy.
Questions This Group Can Answer
- General questions about PRTF policy and/or implementation.
- Requests for technical assistance concerning eligibility or continued stay authorization.
- Need to consult with the Clinical and Policy Lead for more specific questions.
Questions This Group CANNOT Answer
- Questions about the application process for becoming licensed by DHS as a PRTF.
- Questions about complying with the requirements in the PRTF Variance, Minnesota Statutes, chapter 245A, the Human Services Licensing Act, chapter 245C, Background Studies, and Minnesota Rules, part 9544, the Positive Support Rule.
Intensive Rehabilitative Mental Health Services (Youth ACT/IRMHS)
Liaisons
Jessica Westby – MH Intensive and Residential Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: IRMHS.DHS@state.mn.us
Scope / Notes: Youth Assertive Community Treatment (Youth ACT)/Intensive Rehabilitative Mental Health Services (IRMHS) is an intensive, comprehensive and nonresidential rehabilitative mental health service. Services are delivered using a multidisciplinary team approach and are available 24 hours a day, 7 days per week, Youth ACT/IRMHS teams work intensively with youth with severe mental health or co-occurring mental health and substance use issues to assist them with remaining in their community while reducing the need for residential or inpatient placements.
This unit oversees provider certification and contract compliance for Youth ACT/IRMHS programs. It provides technical assistance, policy guidance, and support to counties and providers on program standards, eligibility criteria, multidisciplinary team requirements, billing, coordination of concurrent services, and culturally appropriate service delivery. The unit reviews provider applications, monitors service quality, and ensures adherence to state and federal statutes governing these programs.
Questions This Group Can Answer
General questions about the program, including what the eligibility criteria are, who the providers are, and what it takes to become a certified provider.
- What are the eligibility criteria for Youth ACT/IRMHS services?
- Who are the certified providers and how can an agency become certified to provide these services?
- What are the standards and regulations governing Youth ACT/IRMHS programs?
- How is service delivery managed and what are the roles of multidisciplinary teams in these programs?
- What technical assistance, training, or consultation is available for providers and counties?
Questions This Group CANNOT Answer
Provider specific questions like if an agency is accepting referrals or referral process should be directed to IRMHS provider agencies. A list of current providers can be found at Intensive Rehabilitative Mental Health Services (IRMHS) / Minnesota Department of Human Services
Coordinated Specialty Care (CSC)/ First Episode Psychosis (FEP)
Liaisons
Jessica Westby – MH Intensive and Residential Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: DHS.FEP@state.mn.us
Scope / Notes: First Episode Psychosis (FEP) programs serve individuals aged 15 to 40 experiencing early signs of psychosis. These programs are recovery-oriented, promoting shared decision-making, and delivered by multidisciplinary teams that develop personalized treatment plans. Services include psychotherapy, medication management, family education, case management, and support for work or education, tailored to individual needs and preferences.
As the supervising unit, this office oversees program standards, provider certification, and compliance for FEP programs statewide. It offers technical assistance, policy guidance, and support to counties and providers on eligibility requirements, integrated care models, program development, and adherence to evidence-based practices. The unit also monitors program quality, manages funding and data collection, and facilitates statewide implementation of FEP initiatives.
Questions This Group Can Answer
- How to make contact with certified CSC/FEP teams.
- Who are the current CSC/FEP program providers and their locations.
- What are the eligibility criteria for participation in FEP programs.
- Questions about funding sources and their availability for FEP services.
- How FEP programs are developed and implemented within Minnesota.
- What are the core service components and evidence-based practices used in FEP programs.
- Data collection and reporting requirements for FEP programs.
- How to access training, resources, and technical assistance for FEP providers and counties.
Questions This Group CANNOT Answer
- Specific clinical treatment decisions for individual clients or case management.
- Patient-specific case information or clinical assessments.
- Referrals or client intake decisions—these are handled directly by FEP providers.
- Services outside the age range of 15 to 40 or unrelated to early psychosis.
Children’s Residential Facilities
Liaisons
Jessica Westby – MH Intensive and Residential Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: Bhd.cmhResidentialSvcsPath.DHS@state.mn.us
Scope / Notes: The Children’s Residential Treatment Policy team collaborates with licensed residential treatment facilities, county agencies, tribal entities, and other stakeholders to develop and maintain policies and guidelines that promote successful treatment and care for children with behavioral health needs requiring residential-based treatment and intensive interventions. The team provides expert consultation on complex placement issues, program improvement strategies, and transitions, offers training opportunities focused on trauma-informed care and family engagement, and supports navigation of the various residential program types and services available across Minnesota. The team’s role excludes licensing enforcement and direct management of placement mandates, which are handled by separate regulatory entities and child welfare teams.
Questions This Group Can Answer
- Guidance when there are barriers or challenges in residential placement (e.g., a child isn’t adjusting, staff feel out of options, or the situation needs new strategies/resources).
- Consultation for supports, transition options, or determination if another setting may be more appropriate.
- Help with staff skill building or training to better support children in residential care, including trauma-informed and family-centered practices.
- Clarification and context on policies affecting residential care, such as IMD, 3rd Path, and Minnesota Rule 2960.
- Sharing best practices on trauma-informed care, family engagement, program improvement, residential treatment expectations, and transitions back into community or family care.
- Assistance connecting with resources or collaborations that can strengthen outcomes for children in residential settings.
- Orientation to the various types of residential programs and services for children in Minnesota (e.g., shelters, transitional services, group residential settings, and mental health residential treatment), including program differences and eligibility.
Questions This Group CANNOT Answer
- Auditing, enforcing, revoking, or approving residential facility licenses (refer to the DHS Licensing team).
- Managing or determining child placement requirements such as Title IV-E, Juvenile Treatment Team Screenings, and Family and Permanency Team mandates (refer to the Child Safety and Permanency Team at DCYF).
- Investigating or enforcing facility compliance and child safety standards.
- Making specific legal, regulatory, or administrative decisions about individual placements or clinical treatment.
- Emergency intervention or direct crisis services (these should be directed to appropriate crisis response teams or health providers).
Intensive Transitions
Liaisons
Jessica Westby – MH Intensive and Residential Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: intensivetransitions.dhs@state.mn.us
Scope / Notes: The Intensive Transitions service focuses on resolving difficult transitions and discharges from intensive residential and healthcare levels of care for adults, children, and adolescents.
The state Intensive Transitions team provides statewide consultation and problem-solving to resolve difficult transitions and discharges from intensive residential and healthcare levels of care for adults, children, and adolescents, with a focus on closing gaps across the mental health continuum of care. The team partners with counties, tribes, residential treatment programs, hospitals, community-based providers, and state divisions (BHD, DCYF, DSD) to coordinate complex cases, align roles, and surface resources or pathways that improve transition success. Core functions include technical assistance, cross-system collaboration, and targeted planning support that strengthens discharge readiness, continuity of care, and sustainable community reintegration.
Questions This Group Can Answer
- What additional resources are available to support successful transitions and integration into the community?
- In what creative ways can individual transitions be supported to enhance wellbeing and stability?
- How can discharge planning be enhanced to increase the likelihood of successful transition outcomes?
- What strategies can be implemented to strengthen coordination among providers, families, and community supports during transitions?
Questions This Group CANNOT Answer
- Requests to move referrals ahead on waitlists or to compel programs to accept specific individuals.
- Concerns regarding program-specific practices that require regulatory or licensing enforcement actions.
- Emergency or crisis services requiring immediate intervention beyond consultation.
- Decisions related to funding approval, administrative regulations, or legal mandates for specific cases.
Children’s Intensive Behavioral Health Services (CIBHS)
Liaisons
Jessica Westby – MH Intensive and Residential Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: cibhs.dhs@state.mn.us
Scope / Notes: Children’s Intensive Behavioral Health Services (CIBHS) provides comprehensive care for children and youth with significant mental health symptoms that impact daily functioning and place them at risk for out-of-home placement.
The state CIBHS team provides policy leadership, certification oversight, and technical assistance for Minnesota’s Children’s Intensive Behavioral Health Services program. The team ensures providers meet statutory and regulatory requirements for certification, delivers orientation, and responds to provider questions about standards and implementation. Ongoing responsibilities include maintaining consistency with trauma-informed, evidence-based practice expectations, supporting service fidelity and program quality, and facilitating the sharing of best practices across the state. The team regularly updates policy, offers training, and assists agencies and partners with resolving implementation challenges to improve access and outcomes for children and youth at risk of out-of-home placement.
Questions This Group Can Answer
- Information on what CIBHS is, who it serves, and the types of services included.
- The process for becoming a certified CIBHS provider and details about certification requirements or supports.
- Guidance about program standards, expectations for service delivery, and technical assistance for agencies interested in CIBHS certification or implementation.
- How to access lists of current certified providers and locate them via the DHS CIBHS program webpage.
- Best practices or recommendations around CIBHS service delivery, planning, and integration with family or foster care supports.
Questions This Group CANNOT Answer
- Provider-specific details such as whether an agency is currently accepting new referrals or questions about their referral process (these should be directed to the individual provider agency itself).
- Case-specific decisions or inquiries about a child’s admission, service acceptance, or scheduling, which must be managed through the agency listed on the DHS CIBHS provider webpage.
- Emergency or crisis case management requests—these should be routed to appropriate crisis or emergency resources.
Children’s Mental Health Respite Care
Liaisons
Jessica Westby – MH Intensive and Residential Services Supervisor
Mike J. Gallagher – Children and Family MH Manager
Shared Email: cmhrespite.DHS@state.mn.us
Scope / Notes: Children’s Mental Health Respite Care Services Grants provide short-term relief for caregivers of children with emotional disturbance (ED) or severe emotional disturbance (SED) to reduce stress, improve functioning, prevent out-of-home placement, and support family preservation.
This state team provides program stewardship and technical assistance for county-administered Children’s Mental Health Respite Care Services, ensuring alignment with statutory intent and best-practice goals of caregiver relief, family stabilization, and prevention of out-of-home placement. The team supports counties and partners with guidance on program interpretation, implementation questions, and problem-solving for complex scenarios, and connects stakeholders to resources, training, and peer learning opportunities to improve equitable access and outcomes statewide. While counties make local eligibility and service determinations, the state team monitors policy coherence, shares promising practices, and facilitates cross-county coordination to strengthen respite capacity and family-centered approaches across Minnesota.
Questions This Group Can Answer
- Clarification of the grant’s purpose, allowable uses, and how respite supports ED/SED children and their families in preventing out-of-home placement and preserving family stability.
- How counties typically organize administration of respite grants and which local departments to contact to initiate an application or inquiry (e.g., Department of Mental Health or Child and Family Services).
- What general eligibility considerations and service types are common within county-administered respite programs, and how to prepare families for local screening and determination processes.
- Examples of provider types counties may authorize for respite services and how counties establish and maintain local provider networks.
- Technical assistance on aligning respite requests with family needs, stressing outcomes such as reduced caregiver stress, improved functioning, and prevention of higher levels of care.
Questions This Group CANNOT Answer
- How much grant funding should go to a specific individual or family; dollar amounts, authorizations, and rates are set by each county’s program and negotiated provider rates and must be determined locally.
- County-specific eligibility decisions, service authorizations, or provider acceptance; these determinations are made by the county administering the grant and its contracted providers.
- Licensing or regulatory approvals for respite providers; where applicable, those determinations follow county policy and any relevant state requirements, not this program team.
Transitions, Tribal, & Transformation Division – Aging and Disability Services Administration
Complex Transitions
Liaisons
Jessica Viklander – Complex Transitions Unit Supervisor
Jill A. Tilbury – Complex Transitions Lead
Shared Email: dhs.complextransition@state.mn.us
Scope / Notes: The Complex Transitions Team supports people ready to discharge from acute care facilities who lack available community-based service options despite coordination with appropriate agencies due to the complexity of coordinating services and supports in the community Serving as a single point of contact within DHS and DCYF, the team collaborates with Lead Agencies—including counties, Tribal nations, and managed care organizations (MCOs)—and connects with subject matter experts across DHS and DCYF departments and divisions to facilitate community transitions. The team provides technical assistance and helps develop tailored community transition and support plans to ensure people can move successfully back to their community of choice. Eligibility criteria for engagement with the team are clearly defined and must be met for referrals to be accepted.
Questions This Group Can Answer
- For more information on how we can support you, please visit our Freqently Asked Questions (FAQ) page on our website.
Questions This Group CANNOT Answer
- Questions about services or programs outside DHS or outside the defined eligibility scope.
- Clinical or treatment decisions for individuals, which should be directed to clinical providers.
- Operational details or decisions specific to lead agencies (counties, Tribes, MCOs) outside of the team’s coordination role.
- Legal or administrative decisions regarding placements or service authorizations beyond DHS policy and program parameters.
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