For information about clients' responsibilities and rights see:

Combined Manual 0003.03	Client Responsibilities - General
Combined Manual 0003.09	Client Rights
Combined Manual 0003.09.03	Client Rights - Civil Rights
Combined Manual 0003.09.06	Client Rights - Data Privacy Practices
Combined Manual 0003.09.09	Client Rights - Private and Confidential Data
Combined Manual 0003.09.12	Client Rights - Limited English Proficiency
Combined Manual 0027	Appeals