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When the Employment Service Provider (ESP) determines that a mandatory participant has failed, without good cause, to participate in and cooperate with SNAP E&T or to accept any bona fide offer of suitable employment, the ESP must provide timely notice to the participant. The ESP must mail or hand deliver the notice to the participant within 24 hours of the determination of non-compliance. See 6.12.3 (Good Cause for Failure to Comply).

The ESP must also send a copy of this notice to the county agency at the same time it is provided to the participant. The ESPs and county agencies must establish and maintain effective communication regarding SNAP E&T program operations and sanction procedures to assure that both are informed of all relevant facts and circumstances.

If the ESP is unable to use a DHS notice and instead uses an alternate notice, the alternate notice must be approved through the county plan process and must contain all of the following:

●	The specific requirement(s) that were not complied with.
●	The factual basis for determining that the participant failed to participate or comply with the requirement(s).
●	A statement that the county agency will terminate Supplemental Nutrition Assistance Program (SNAP) benefits due to the failure to participate or comply.
●	A request that the participant explain his/her failure to participate or comply.
●	A statement that a sanction will not be imposed or will be lifted if the participant had good cause for failing to participate or comply.
●	A request that the participant inform the county agency or ESP if he/she had good cause for failing to participate or comply.
●	A statement of the participant's appeal rights.

Using information provided by the ESP and any information the participant presents, the county agency must make the final determination of good cause for non-compliance with SNAP E&T requirements. If the county agency determines that the participant had good cause for failing to participate or comply, or for refusing to accept suitable employment, a sanction must not be imposed.

If the county agency determines that the participant did not have good cause for failure to participate or comply or for refusing to accept suitable employment, the county agency must send or give the participant a 10-day notice of termination from assistance. See 6.12.3 (Good Cause for Failure to Comply).