Skip To: Main content|Subnavigation|
Minnesota Department of Human Services Community-Based Services Manual (CBSM)
DHS Home CountyLink Home Manuals Home Bulletins
Advanced Search
Show/Hide Table of Contents  

Personal support

Page posted: 10/1/03

Page reviewed: 7/1/18

Page updated: 11/2/18

Legal authority

Federally approved BI, CAC, CADI and DD waiver plans, Minn. Stat. §245D.03


Personal support: Services provided in the person’s home or community to:

  • • Achieve his/her full potential
  • • Increase his/her independence
  • • Meet community inclusion goals that are important to and important for the person and based on an assessed need.
  • Own home: A home that is not licensed or operated by an entity other than the person. For more information, see CBSM – Requirements for a person’s own home.

    Covered services

    Personal support services relate to outcomes identified in the person’s support plan when teaching and training is not necessary to achieve these outcomes, and it is the least costly assistance to reasonably meet the person’s needs. Covered services include supervision, support or assistance with:

  • • Activities of daily living (ADLs)
  • • Accessing community services
  • • Developing meaningful connections with community members
  • • Establishing new relationships and nurturing existing ones
  • • Participating in community activities of the person’s choosing.
  • Services provided one-on-one with the person outside of his/her home must be provided in integrated community settings that enable the person to interact with people with and without disabilities to the fullest extent possible.

    Non-covered services

    Personal support does not cover services that duplicate other Minnesota state plan or waiver services.

    Secondary information

    Personal support is not a habilitation service. Therefore, personal support may complement a DD Waiver residential habilitation service. However, it may not be the only waiver service provided to a person. This is because the DD Waiver requires a person to need a residential habilitation service to be eligible for the waiver.

    The lead agency monitors the personal support services provided and ensures coordination with other services.


    Personal support is provided in the person’s own home or in community settings typically used by the general public.

    If a person lives in a residential setting (i.e., provider-controlled settings such as foster care or a community residential setting [CRS]), he/she can receive personal support in community settings outside the home. In this situation:

  • • The residential provider and personal support provider must be different
  • • The person cannot receive personal support in the residential setting
  • • The lead agency must ensure there is no duplication of services.
  • Provider standards and qualifications

    Personal support is a DHS enrollment-required service. For more information, see CBSM – Waiver/AC service provider overview.

    License requirements

    Unless excluded, personal support providers must meet one of the following requirements:

  • • Have a license under Minn. Stat. Chapter 245D as a basic support service provider
  • • Have a license under Minn. Stat. Chapter 144A with a home and community-based services designation.
  • 245D exclusion

    In some cases, the person who receives services can use an individual provider who meets requirements for exclusion from 245D licensure. For more information, see CBSM – Exclusions from 245D licensure.


    A provider licensed under 245D must report all uses of controlled procedures, emergency use of manual restraint and prohibited procedures according to Minn. Stat. §245D.06, subd. 5 to DHS via the Behavioral Intervention Report Form, DHS-5148.

    Authorization, rates and billing

    Personal support is a framework service. The lead agency uses the Rate Management System (RMS) to determine rates. For more information, see CBSM – Rate Management System and Long-Term Services and Supports Service Rate Limits, DHS-3945 (PDF).

    Additional resources

    CBSM – BI, CAC, CADI and DD waivers general process and procedures
    Rate Management System (RMS) User Manual

    Rate/Report this pageReport/Rate this page

    © 2019 Minnesota Department of Human Services Updated: 11/2/18 8:53 AM | Accessibility | Terms/Policy | Contact DHS | Top of Page | Updated: 11/2/18 8:53 AM