VERIFICATION - INCONSISTENT INFORMATION
ISSUE DATE: 07/1998
Verify information even when verification is not mandatory if all of the following conditions exist:
● | The information is necessary to determine eligibility or benefit amount. |
● | The information is inconsistent with other information the agency has (or with a client's own statements). |
● | The client cannot satisfactorily explain an inconsistency. |
Document in the case record the following information:
● | A description of the inconsistency. |
● | An explanation of why verification was necessary. |
● | A description of the verification. |
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