Units that move residences from 1 county or Tribal Nation to another do not have to re-establish eligibility; benefits continue.

Follow the provisions below to transfer an active or pending case which is on MAXIS to another county or Tribal Nation. These procedures apply to all cases EXCEPT temporary placements of less than 90 days and moves to domestic violence shelters. You may choose not to transfer those cases. See 0008 – (Changes in Circumstances)

●	Update the address on MAXIS. Do not transfer the case until the unit has actually moved. Do NOT terminate or deny assistance.
●	Complete as much of the outstanding work on the case as possible. Document what work was not completed and the reason. For pending applications, see 0005.12 (Accepting and Processing Applications).
●	Inquire about any other changes that have occurred as a result of the move. Send the client a request for verification of any changes using the Verification Request Form (DHS-2919) (PDF) with the return address of the new servicing county or Tribal Nation. See 0010.18.01 – (Mandatory Verifications - Cash Assistance), 0010.18.02 – (Mandatory Verifications - SNAP), and 0010.18.02.03 – (Non-Mandatory Verifications - SNAP).
●	For information that does not interface from MAXIS to WorkForce One, send a MFIP Status Update Form (DHS-3165) (PDF) if applicable, to the Employment Services Provider and the child care worker.
●	Follow the checklist and procedures in TEMP Manual TE02.08.133 (Completing an Inter-Agency Case Transfer), TE02.08.134 (SPEC/XFER for Inter-Agency Case Transfers) to transfer the case to the new county or Tribal Nation using the SPEC/XFER panel. Transfer the electronic case to the new county or Tribal Nation by the later of these dates: - One working day after the date you received the report of the move. OR - The end of the day after the date of the move. Do not transfer the case until the unit has actually moved.
●	Before purging or transferring the case file, ensure that all information pertaining to an overpayment claim file be retained by the county with the overpayment claim. See 0025.06 (Maintaining Records of Incorrect Payments).
●	Purge the physical case record using current record retention policies. Send the physical case record to the new county or Tribal Nation within 5 working days after the date of the reported change or move, whichever is later. At county or Tribal Nation option, use the Inter Agency Case Transfer Form (DHS-3195) (PDF).

There may be situations where a unit moves to a new county or Tribal Nation but your county or Tribal Nation remains financially responsible. Follow the transfer procedures outlined above. You may need to keep a mini-file for administrative payments, such as burials. To determine which county is financially responsible for which months, see 0006 (Determining Financial Responsibility).

Follow the provisions below when your county or Tribal Nation receives a transfer of an active or pending case on MAXIS due to a change in residence:

●	Accept the case. Any issues related to electronic or paper cases received in unsatisfactory condition should be resolved at the supervisory level or above. Client service must never be interrupted during negotiations.
●	Confirm that the transferred case address is within your county or Tribal Nation. If it is not, immediately transfer the case to the correct county or Tribal Nation and notify them so that they can transfer the physical case file.
●	Check the financial responsibility begin date on the SPEC/XFER panel and correct it if necessary. MAXIS will automatically transfer financial responsibility on the date listed. See 0006.06 (Moving Between Counties - Participants).
●	Inquire about any other changes that are a result of the move. Send a request for verification of changes that affect eligibility or benefit amount using the Verification Request Form (DHS-2919) (PDF). See 0010.18.01 (Mandatory Verifications – Cash Assistance), 0010.18.02 (Mandatory Verifications – SNAP) and 0010.18.02.02 (Non-Mandatory Verifications – SNAP).
●	Update MAXIS with new or changed information. Complete the application process, recertification process, or other outstanding work as necessary.

See TEMP Manual TE02.09.14 (How to Transfer a Single Claim) and TE02.09.18 (When to Transfer a MAXIS Claim) for when and how to transfer a MAXIS claim to another county or Tribal Nation.


MFIP:
Receiving counties must send a referral to the Employment Services Provider and child care worker in their county or Tribal Nation unless the client is exempt

Participants in the Safe At Home (SAH) Program only need to confirm their county or Tribal Nation of residence, see 0029.29 (Safe At Home Program).

When a minor child getting MFIP moves to another county or Tribal Nation to live with a different caregiver, the former county or Tribal Nation must remove the child from the unit effective the month after the move. See 0006.09 (Moving Between Counties - Minor Children). If there is not enough time to send the unit a notice, remove the child effective the 2nd month after the move. See 0026 (Notices). There is no overpayment if they report the move timely.

The new county or Tribal Nation must take an application or addendum for the child. See 0005.09.03 (When People Must Complete an Application), 0005.09.09 (When to Use an Addendum to an Application), 0008.06.06 (Adding a Person to the Unit - Cash).
It is possible for a child to get benefits from 2 different counties in the same month. See 0011.21 (Receipt of Other Assistance).


SNAP, MSA, GA, HSP:
You do not need to verify the new address, but do confirm which county or Tribal Nation the new address is in. For SNAP, verification of the new shelter costs is needed to continue to allow any shelter costs as a deduction. See 0018.15 (Shelter Deductions), 0018.15.09 (Utility Deductions) and 0010.18.02.03 (Non-Mandatory Verifications – SNAP).

For information acting on unscheduled changes, see 0007.15 (Unscheduled Reporting of Changes – Cash), 0007.15.03 (Unscheduled Reporting of Changes - SNAP).