Minnesota individual personal care assistant (PCA) standardized training

Purpose of the training
Training and testing
More information

Purpose of the training

A person must complete standardized PCA training to satisfy Minnesota law before:

  • Joining a PCA provider agency and
  • Enrolling as an individual PCA provider with Minnesota Health Care Programs (MCHP)
  • Training and testing

    The DHS training is available to anyone. Training:

  • Is available online 24 hours a day
  • Is free to the public
  • Offers a separate test-out process
  • The training and test are currently available in English. The training is now available in five additional languages before the end of 2010: Hmong, Russian, Somali, Spanish and Vietnamese.

    Captioning and audio information
    All information within the training course is open captioned for those who use screen readers or other software. The course has been narrated throughout each section for those who prefer or learn in an auditory manner.

    Training

    Nine modules make up the training course with a certification test. Registration is not required to view the modules. View the modules in any order. Return to the information in the modules as needed. You are not required to view the modules before taking the test.

    Testing

    Registration is required to take the test and receive a certificate of completion. A passing score is 80%. This means you must answer 20 out of 25 questions correctly to receive a passing score.

    Take the test as often as you need to pass. However, you must register each time you take the test. If you take the test more than one time, the questions may look different each time. The questions are from a question bank and generated randomly.

    When you register for the test, you will answer a few questions about:

  • What language you are most comfortable speaking and reading
  • If you have a computer
  • How comfortable you are using a computer
  • This information helps DHS plan future training and will not be used for any other purpose.

    When you register to take the test online, you will be required to provide an email address. DHS uses the e-mail address to send you an email after you pass the test. The e-mail allows you to access and print your certificate of completion as many times as needed. If you do not have an email address, ask a family member, friend or employer for assistance in creating an email account. Email is easy to set-up and free.

    You also have an option to print your certificate of completion immediately after taking the test. It is important that you:

  • Print several copies of the certificate to give to prospective employers
  • Save the link from the e-mail so you can print certificates in the future
  • More information

    PCAs affiliated with a PCA provider agency contact their PCA provider agency with questions. If the provider agency is unable to answer the question, the agency may contact the MHCP Provider Call Center at (651) 431-2700 or toll free 1 (800) 366-5411.

    PCAs not yet affiliated with a PCA provider agency may email their questions to Dhs.Dsdtahelp@state.mn.us or call (651) 431-4300 (metro area) or 1 (866) 867-7655 (Toll Free).

    Take the training

    Online registration at http://registrations.dhs.state.mn.us/
    Individual PCA Training User Guide with step-by-step instructions


    Rate/Report this page   Report/Rate this page