Find in Table of Contents:

Community First Services and Supports (CFSS) resources

Page updated: 2/11/25

Transition information

For information about the transition from personal care assistance and the Consumer Support Grant to CFSS, refer to CFSS Manual – Transition from PCA and CSG to CFSS.

For general information about CFSS, refer to DHS – CFSS.

Frequently asked questions (FAQs)

DHS answers FAQs for different audiences:

· CFSS FAQs (for people and families).

· CFSS and workers FAQs.

· CFSS and lead agencies FAQs.

Implementation updates

DHS provides regular CFSS implementation updates in DSD stakeholder eList announcements.

The Regional Resource Specialists (RRSs) send monthly CFSS implementation updates to lead agency supervisors.

Forms

For a list of forms relevant to CFSS, refer to CFSS Manual – Forms.

MMIS updates

MMIS training for counties/tribal nations

DHS created a new self-paced training video to explain updates to MMIS that will allow counties/tribal nations to enter CFSS service agreements in MMIS. For more information and instructions, refer to Self-paced online course: CFSS MMIS Updates Training.

MMIS transition information

DSD MMIS Reference Guide – MMIS transition from PCA and CSG to CFSS provides an overview of the updates DHS made to MMIS for CFSS implementation.

Training information

General training

The following training videos provide general information for people who use CFSS, their families and other interested parties:

· What is CFSS?

· Transition timelines

· Consultation services

· Agency and budget models

· New potential workers

· Goods, services and personal emergency response systems (PERS)

· Worker training and development

· Transition from CSG

· Roles and responsibilities

· Eligibility for CFSS

· CFSS transition process

· CFSS math

Training for people using CFSS

People can use Choosing a CFSS model: A tool for a person using CFSS and their consultation services provider to learn about CFSS and their choices.

People using the budget model can use CFSS: Being an employer to learn about their responsibilities as an employer.

Provider agency training

For information about training for provider agencies, refer to CFSS Manual – PCA/CFSS provider agency training requirements.

DHS holds regular office hours with PCA/CFSS provider agencies to review CFSS policy. To register for office hours, refer to Webex registration – CFSS provider agency office hours.

DHS also holds weekly CFSS provider question-and-answer sessions from 11 a.m. to noon on Thursdays. The sessions focus on CFSS enrollment and the transition to CFSS. To join the weekly Q&A sessions, refer to Microsoft Teams meeting – Enrollment Q&A sessions.

Worker training

For information about training for PCA/CFSS workers, refer to CFSS Manual – PCA/CFSS worker criteria, requirements and responsibilities. For additional, CFSS-specific information, refer to CFSS Manual – CFSS worker training and supervision.

Financial management services (FMS) provider training

FMS providers can complete the CFSS FMS Training available in TrainLink and attend DHS’ CFSS FMS webinars. Use the following instructions to take the training:

· Go to TrainLink.

· Under “Learning Centers,” select Disability Services.

· Sign on in the upper-right corner.

· Enter your unique key.

· Select Course Catalog.

· Search for “CFSS_FMS.”

· Select a session.

· Select Start course in the upper left.

Consultation services provider training

DHS requires consultation services providers to complete the CFSS Consultation Services Training available in TrainLink and attend DHS’ CFSS consultation services webinars. Use the following instructions to take the training:

· Go to TrainLink.

· Under “Learning Centers,” select Disability Services.

· Sign on in the upper-right corner.

· Enter your unique key.

· Select Course Catalog.

· Search for “CFSS_CS.”

· Select a session.

· Select Start course in the upper left.

DHS holds regular office hours for consultation services providers. To register, refer to Webex registration – Consultation services providers office hours.

Lead agency training

Lead agency case managers and care coordinators can complete the CFSS for Lead Agencies training available in TrainLink. Use the following instructions to take the training:

· Go to TrainLink.

· Under “Learning Centers,” select Disability Services.

· Sign on in the upper-right corner.

· Enter your unique key.

· Select Course Catalog.

· Search for “CFSS_LA.”

· Select a session.

· Select Start course in the upper left.

DHS holds office hours for lead agencies every other Friday. To register, refer to Webex registration – CFSS office hours for lead agencies. DHS posts office hours recordings and notes on the DSD training archive.