Minnesota Minnesota

CFSS Policy Manual

CFSS Policy Manual


CFSS consultation services overview

Page posted: 8/26/24

Page reviewed:

Page updated: 1/16/26

Legal authority

Minn. Stat. §256B.85, subd. 17

Comparison of PCA and CFSS

DHS is in the process of replacing PCA with CFSS. For more information about this transition, refer to CFSS Manual – Transition from PCA and CSG to CFSS.

Differences

PCA does not include consultation services. The rest of this page applies to CFSS only. For information about similar PCA services, refer to PCA Manual – Qualified professional (QP) requirements overview.

Definitions

Consultation services provider: A Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Consultation services providers:

  • · Provide education to help people make informed decisions about how to meet their needs using CFSS.
  • · Help people write their service delivery plans, if desired.
  • · Review people’s service delivery plans.
  • · Provide people with ongoing support, as needed.
  • Session: An instance of providing covered consultation services to a person. Session time may vary. One session can include multiple tasks. Sessions can be in person or remote.

    Overview

    All people who use CFSS must select a consultation services provider. All consultation services providers must have a contract with the state to provide consultation services.

    This page provides information about the services available through consultation services. For information about provider requirements, refer to CFSS Manual – CFSS consultation services provider requirements.

    Covered services

    Consultation services providers can only bill for services that are covered and documented on CFSS Consultation Services Sessions Documentation, DHS-6893S or an equivalent form. Consultation services providers bill a flat rate per day, regardless of the number of tasks completed. Not all billable tasks require direct communication with the person. Consultation services provider must use the appropriate modifier for the category of service they provided.

    Service set-up and annual CFSS orientation

    Service set-up and annual CFSS orientation (no modifier) includes the following tasks:

    1. Complete an intake meeting.

    2. Educate the person about:

  • · CFSS and its service options.
  • · Their rights and responsibilities.
  • 3. Educate the participant’s representative about their role (if applicable).

    4. Educate the person and participant’s representative (if applicable) about applicable laws and policies, including but not limited to:

  • · Health Insurance Portability and Accountability Act (HIPAA).
  • · Waste, fraud and abuse.
  • · Service Employees International Union (SEIU) Healthcare Minnesota and Iowa collective bargaining agreement.
  • 5. Educate the person and participant’s representative (if applicable) about the consultation services provider’s policies, including but not limited to:

  • · Consent for the release of information.
  • · Financial disclosure.
  • · Mandated reporting.
  • · Grievances.
  • · Suspension and termination.
  • · Semi-annual review process.
  • · Roles and responsibilities of the provider and person.
  • 6. Provide general information about financial management services (FMS) provider fees and employer-related costs (if applicable).

    7. Review the person’s information in MnCHOICES (e.g., support plan, supplemental summary charts, assessment summary).

    8. Support the person to write their service delivery plan, to the extent the person desires. For more information, refer to CFSS Manual – PCA/CFSS service delivery plan.

    9. Review the person’s service delivery plan and:

  • · Offer guidance about whether the person’s service delivery plan is complete and only contains covered services.
  • · Upload the service delivery plan into MnCHOICES and notify the lead agency.
  • 10. Complete Consultation Services Provider CFSS Service Delivery Plan Cover Sheet, DHS-6893N (if applicable).

    11. Enter data into the consultation services provider’s internal systems.

    12. Provide guidance for the person to complete and sign documents, if needed.

    Note: Consultation services set-up is covered in a nursing facility if the person:

  • · Uses Medical Assistance (MA).
  • · Had an assessment that determined the person is eligible for CFSS.
  • · Plans to move to an allowable setting.
  • For more information, refer to CFSS Manual Eligibility for PCA/CFSS services.

    Ongoing consultation and skill development

    Ongoing consultation and skill development (TS modifier) includes the following tasks:

  • · Respond to questions and concerns the person has throughout the service plan year.
  • · Provide ongoing support for the person if they use the budget model.
  • · Complete mid-year plan revisions, if needed.
    Note: This may also include completing tasks in service set-up and annual CFSS orientation categories.
  • · Enter data for changes to the person’s service delivery plan into the consultation services provider’s internal systems.
  • Quality assurance support

    Quality assurance support (U2 modifier) includes the following tasks:

  • · Complete a semi-annual review for the person if they do not have a case manager/care coordinator and their spouse or parent (if a minor) serves as their worker.
  • · Help the person fulfill their employer duties if they are using the budget model.
  • · Recommend to the lead agency (if the person is on a waiver or Alternative Care [AC]) or DHS (if the person is not on a waiver) to remove the person from the budget model, if necessary.
  • · Review FMS provider monthly spending summaries for people without a case manager/care coordinator and follow up with the person if they are over- or under-spending.
  • Other billable tasks

    The following tasks are covered and billable within the related category:

  • · Review the service agreement.
  • · Request service agreement revisions from the lead agency, DHS or the managed care organization (MCO), if needed.
  • · Communicate with the lead agency after discovering the person is ineligible for MA in MN–ITS.
  • · Email with the person and lead agency.
  • · Gather signatures.
  • · Request missing or updated documentation.
  • · Resolve issues (e.g., missing information, forms, signatures or lead agency requests for a review of documentation).
  • · Prepare and mail documentation.
  • · Respond to the person’s questions and concerns throughout the service plan year.
  • · Respond to the lead agency’s questions about the service delivery plan throughout the service plan year.
  • The consultation services provider selects the appropriate modifier based on the reason they performed the task. For example, if billing for gathering signatures, the consultation services provider considers the reason:

  • · Signatures for the person’s initial service delivery plan: Use the modifier for service set-up and annual CFSS orientation.
  • · Signatures for changes to the person’s service delivery plan: Use the modifier for ongoing consultation and skill development.
  • Non-covered services

    CFSS does not cover consultation services if the services are provided:

  • · Without prior authorization.
  • · Without documentation on CFSS Consultation Services Sessions, DHS-6893S or an equivalent form.
  • · By an entity not currently contracted with DHS to serve as a consultation services provider.
  • · By a subcontractor of a consultation services provider.
  • · By a consultation services provider that is also the person’s CFSS provider agency and/or financial management services (FMS) provider.
  • · By a consultation services provider that is also the person’s contracted case management provider. For information about case management, refer to CBSM – Waiver, AC and ECS case management.
  • · For more than one billed session per day.
  • · For more than six sessions per year, unless preapproved by DHS or the lead agency.
  • · In an institution, with the exception of consultation services set-up if it meets the criteria in the covered services section.
  • The following tasks are not covered unless the provider delivers them with covered tasks on the same day:

  • · Complete CFSS Consultation Services Sessions, DHS-6893S and submit it to the lead agency or DHS, if requested.
  • · Complete technical forms support or education about CFSS policy for lead agencies or providers.
  • · Leave voicemails for people who receive services.
  • · Communicate with people only to request a reply.
  • · Schedule meetings.
  • Consultation services provider’s responsibilities

    For information about provider responsibilities, refer to CFSS Manual – CFSS consultation services provider requirements.

    Requesting additional sessions

    The consultation services provider may request six additional sessions if the person has two sessions remaining. The consultation services provider must submit the request and reason the person needs more sessions to the appropriate entity:

  • · Person who uses state plan services: Submit the request to DHS using CFSS Technical Change Request, DHS-6893K. DHS increases the authorized amount by six units.
  • · Person with a case manager/care coordinator: Contact the person’s case manager/care coordinator. The lead agency increases the authorized amount by six units.
  • Note: If the person uses CFSS on AC or Elderly Waiver (EW), the case manager or care coordinator can work with the consultation services provider to adjust the number of authorized units if necessary to keep the person’s spending under their AC/EW case mix budget cap.

    The consultation service provider must keep documentation of completed sessions on file using CFSS Consultation Services Session Documentation, DHS-6893S or a provider-developed form that contains the same information.

    Lead agency’s responsibilities

    The lead agency assessor must:

  • · Give the person information about how to find a list of consultation services providers.
  • · Authorize consultation services.
  • The lead agency case manager/care coordinator must:

  • · Receive requests for additional sessions.
  • · Update service agreements with additional sessions when the consultation services provider submits a request.
  • DHS’ responsibilities

    DHS will:

  • · Contract with and enroll consultation services providers.
  • · Receive requests for additional sessions.
  • · Approve and update service agreements with additional sessions.
  • Additional resources

    CFSS Manual – CFSS consultation services provider requirements
    CFSS Manual – PCA/CFSS service delivery plan
    CFSS Manual – Transition from PCA and CSG to CFSS
    CFSS Consultation Services Session Documentation, DHS-6893S
    CFSS Technical Change Request, DHS-6893K
    PCA Manual – QP requirements overview
    DHS – CFSS consultation services providers

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