PCA/CFSS provider agency requirements overview
Page posted: 8/26/24 | Page reviewed: | Page updated: 9/11/25 | |
Legal authority | |||
Comparison of PCA and CFSS | DHS is in the process of replacing PCA with CFSS. For more information about this transition, refer to CFSS Manual – Transition from PCA and CSG to CFSS. SimilaritiesIn both PCA and CFSS, the provider agency must: DifferencesIn CFSS, there are two provider types that are not in PCA. For more information about those provider requirements, refer to: | ||
Policies and procedures manual | PCA/CFSS provider agencies must have a manual that describes their policies and procedures. For more information, refer to CFSS Manual – PCA/CFSS provider agency policies and procedures. | ||
Person’s rights | PCA/CFSS provider agencies must: | ||
Provider marketing policies | PCA/CFSS provider agencies: For more information, refer to CFSS Manual – Provider marketing for PCA/CFSS services. | ||
Staff training requirements | PCA/CFSS provider agencies must ensure staff complete required training. For information about training requirements for provider agency owners, managers, supervisors and designated billing staff, refer to CFSS Manual – PCA/CFSS provider agency training requirements. For information about training requirements for PCA/CFSS support workers, refer to CFSS Manual – PCA/CFSS worker criteria, requirements and responsibilities. | ||
Evaluation and supervision of services and workers | ServicesPCA/CFSS provider agencies must evaluate and supervise services. In PCA, this evaluation and supervision is done by the qualified professional (QP). For more information, refer to PCA Manual – QP requirements overview. In CFSS, the provider agency has more flexibility in who evaluates and supervises services. For information on the evaluation and supervision of CFSS services, refer to CFSS Manual – CFSS provider agency evaluation of services. WorkersPCA and CFSS provider agencies are responsible to supervise support workers. For information on the evaluation and supervision of PCA support workers, refer to PCA Manual – QP requirements overview. For information on the evaluation and supervision of CFSS support workers, refer to CFSS Manual – CFSS worker training and supervision. | ||
Legal requirements for workers’ wages | PCA and CFSS provider agencies must: For more information, refer to CFSS Manual – PCA/CFSS provider agency worker wage and benefit requirements and CFSS Manual – PCA, CFSS and CSG enhanced rate/budget. | ||
Provider-owned or -controlled housing | PCA and CFSS provider agencies must ensure they are not the provider agency and housing provider for the same person. For more information, refer to CFSS Manual – PCA/CFSS provider-owned or -controlled housing. | ||
Other requirements | PCA and CFSS providers must meet all requirements for MHCP providers. For more information, refer to MHCP Provider Manual – Provider basics. PCA/CFSS providers also must comply with all other applicable laws (e.g., labor laws, OSHA). Lead agencies cannot provide PCA/CFSS provider agency services. PCA/CFSS provider agencies may offer contracted case management services, but they cannot provide these services to people using them as a PCA/CFSS provider agency. CFSS onlyCFSS provider agencies must comply with CFSS cost reporting requirements, as explained on DHS – CFSS cost reporting. CFSS provider agencies may offer CFSS consultation services and CFSS financial management (FMS) services, but they cannot provide these services to people using them as a CFSS provider agency. | ||
Additional resources | CFSS Manual – CFSS consultation services provider requirements | ||
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