Minnesota Minnesota

Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


Home health aide (HHA) services

Page posted: 10/1/03

Page reviewed: 10/24/19

Page updated: 10/24/19

Legal authority

Federally approved BI, CAC, CADI, DD and EW waiver plans, Minn. Stat. §256B.0913, Minn. Stat. §256B.0625, Minn. Stat. §256B.0651, Minn. Stat. 256B.0653, subd. 7, 42 C.F.R. 440.70, 42 C.F.R. 484.36

Definition

Home health aide (HHA): A qualified employee of a home health agency who completes medically oriented task(s) that maintain a person’s health or facilitate treatment of an illness or injury. HHA services may be provided in a person’s place of residence or in the community.

Face-to-face visit requirement

The face-to-face visit requirement applies to HHA services. For information about this requirement, see CBSM – Home health agency services – Face-to-face requirement.

Covered services

The HHA may:

  • · Provide hands-on personal care
  • · Help with ambulating or doing exercises
  • · Help with instrumental activities of daily living
  • · Help with medication administration
  • · Perform simple procedures as an extension of therapy or nursing services.
  • All HHA services, including extended HHA services, must be:

  • · Based on an assessed need
  • · Delivered as described and documented in the person’s care or service plan
  • · Medically necessary
  • · Ordered by a physician
  • · Supervised by a registered nurse or appropriate therapist (i.e., physical, occupational, speech-language pathology) when providing services as an extension of therapy.
  • Non-covered services

    HHA services are not covered if:

  • · The person is a resident of a hospital, nursing facility or intermediate care facility for persons with developmental disabilities (ICF/DD)
  • · The service is provided without the required documentation of the face-to-face visit.
  • HHA services also are not covered for the sole purpose to provide:

  • · Companionship or socialization
  • · Education
  • · Household tasks
  • · Transportation.
  • Process and procedure

    For process and procedural information, see the specific sections:

  • · HHA through the MA state plan
  • · HHA through AC, BI, CAC, CADI, DD and EW
  • Provider standards and qualifications

    Only Medicare-certified home health agencies may provide HHA services.

    Additional resources

    CBSM – Home health agency services
    MDH – Health care provider directory
    DHS – Long-term services and supports rate changes
    MCO, County Agency and Tribal Nation Communication Form, DHS-5841

    Process/procedure: HHA through the MA state plan

    Applicability

    This section applies to HHA through the Medical Assistance (MA) state plan

    Access

    To access HHA, anyone may make a referral directly to a Medicare-certified home health agency.

    Assessment

    A registered nurse or appropriate therapist completes an assessment to determine the person’s need for service and documents it in the person’s record. This assessment:

  • · Identifies the person’s needs
  • · Determines the outcome for the visit(s)
  • · Includes an individualized care or service plan.
  • Authorization

    To authorize HHA through the MA state plan, the Medicare-certified home health agency submits a request following the instructions on MHCP Provider Manual – Home care authorization requests. For additional information, see MHCP Provider Manual – Home care services.

    DHS reviews the request for completeness of information, need for service and number of visits. DHS may request documentation of the required face-to-face visit.

    Length of authorization

    If approved, DHS provides one of the following authorizations:

  • · Temporary authorization (i.e., a one-time authorization for up to 45 days)
  • · Long-term service authorization (i.e., authorization for up to one year, depending on the person’s needs).
  • Timeline

    DHS must receive the request for authorization within 20 business days of the start of service.

    Limitations

    Home health agencies cannot request authorization of more than one HHA visit per day, per person.

    Process/procedure: HHA through AC, BI, CAC, CADI, DD and EW

    Applicability

    This section applies to HHA through:

  • · Alternative Care (AC)
  • · Brain Injury (BI) Waiver
  • · Community Alternative Care (CAC) Waiver
  • · Community Access for Disability Inclusion (CADI) Waiver
  • · Developmental Disabilities (DD) Waiver
  • · Elderly Waiver (EW).
  • Access

    The county/tribal nation uses the MnCHOICES or legacy assessment process to determine the person’s need for service. To initiate service, a certified assessor, case manager or care coordinator may make a referral to a Medicare-certified home health agency.

    Assessment

    A registered nurse or appropriate therapist completes an assessment to determine the person’s need for service and documents it in the person’s record. This assessment:

  • · Identifies the person’s needs
  • · Determines the outcome for the visit(s)
  • · Includes an individualized care or service plan.
  • Authorization

    All HHA visits need prior authorization from the county/tribal nation case manager. The home health agency collaborates with the case manager for authorization.

    The county/tribal nation:

  • · Enters the authorization into the MMIS service agreement
  • · Bases the length of the authorization on the person’s needs and/or the length of the current service agreement.
  • Type of authorization

    The county/tribal nation case manager is limited to authorizing one HHA visit per day on the waiver or AC service agreement.

    For people on BI, CAC, CADI and EW who are not enrolled in managed care, the case manager can use extended 15-minute HHA units to authorize all subsequent HHA services on the same day as a visit. For people on AC, the case manager uses 15-minute HHA units to authorize all subsequent HHA services on the same day as a visit.

    People on DD cannot receive subsequent HHA services on the same day as a visit.

    Services through an MCO

    For people on BI, CAC and CADI waivers who are enrolled in managed care, the county/tribal nation case manager must use placeholder code X5609 in MMIS to authorize services for which the MCO is responsible for payment. When using this code, the case manager must indicate all of the following:

  • · Service
  • · Estimated number of units
  • · Cost.
  • For more information, see Instructions for completing and entering the LTCC screening document and service agreement into MMIS, DHS-4625 (PDF).

    The case manager and MCO staff members can use the MCO, County Agency and Tribal Nation Communication Form – Recommendation for Home Care Services, DHS-5841 to initiate home care recommendations. The form includes detailed instructions for use.

    Then, the MCO follows its procedure to authorize the service.

    For people on EW who are enrolled in managed care, the care coordinator follows the MCO’s procedure to authorize the service, unless the person receives case management through a tribal nation. In this arrangement, services may be authorized by the tribal nation through MMIS and also by the MCO through its billing system. Contact the case manager at the tribal nation for more information.

    Limitations

    Extended HHA is not available on AC or the DD Waiver.

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