Minnesota Minnesota

Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


AASD lead agency resources

Page posted: 10/24/14

Page reviewed: 1/13/26

Page updated: 1/13/26

Overview

Lead agencies can use these resources for help to administer Aging and Adult Services Division (AASD) home and community-based services, programs and waivers.

Connect people to resources

For help connecting older adults and their families to services, contact Minnesota Aging Pathways by calling 800-333-2433.

To find a service provider, search Minnesota Aging & Disability Resources.

For concerns or questions about long-term care service access, including people’s rights and the regulations that apply to long-term care facilities and home and community-based services, contact the Office of Ombudsman for Long-Term Care by calling 800-657-3591.

To report suspected abuse, neglect, self-neglect or financial exploitation of vulnerable adults, refer to DHS – Vulnerable adult protection and elder abuse or contact the Minnesota Adult Abuse Reporting Center by calling 844-880-1574.

Policy help

If you have questions about:

  • · Managed care, refer to CBSM – Minnesota Medical Assistance (MA) managed care programs.
  • · Minnesota Health Care Programs (MHCP), MA and other health care program eligibility, refer to MHCP Eligibility Policy Manual.
  • · Medicaid Management Information System (MMIS), refer to CBSM – Service Agreement and Screening Document (SASD) Support Team. To contact the SASD Support Team, refer to SASD Support Team Portal, DHS-3754.
  • · Waivers, programs and services, review the Community-Based Services Manual (CBSM).
  • · Providers, review the MHCP Provider Manual.
  • For technical AASD policy assistance that the above resources cannot resolve, email dhs.aasd.hcbs@state.mn.us.

    Training

    AASD and the Minnesota Board on Aging offer several online courses for lead agency staff and people who want to learn more about how to serve and support older adults more broadly. All courses are available on the Older Adult Programs Learning Center, located on TrainLink.

    For more information, refer to DHS – Aging and Adult Services: training and webinars.

    For guidance and training opportunities specific to case managers and care coordinators, refer to DHS – Case manager and care coordinator toolkit.

    Updates

    For updates about:

  • · AASD policy, sign up for our email announcements at CBSM – AASD eLists.
  • · Changes in the CBSM, refer to CBSM – What’s new.
  • · Long-term services and supports (LTSS) performance and quality, refer to DHS – LTSS performance measures dashboard.
  • · MnCHOICES changes and updates, refer to PartnerLinkMnCHOICES.
  • Additional resources

    CBSM – Archive of AASD eLists
    DHS – Indian Elder Desk
    DHS – Long-term care consultation contacts
    DHS – LTSS: program overviews
    DHS – Nursing homes: program overview
    Minnesota Department of Health Assisted Living Licensure
    DHS MnCHOICES
    DHS – Person-centered practices
    DHS – Seniors
    Minnesota Board on Aging
    Minnesota Assisted Living Report Card
    Minnesota Nursing Home Report Card

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