Legal authority

Crime Victims: Minn. Stat. §section 611A.74
License holder requirements governing Maltreatment of Vulnerable Adults: Minn. Stat. §245A.65
Developmental Disabilities: Minn. Stat. §245.91 - §245.97, Minn. Stat. §245B.05, Minn. Stat. §253B.07, Minn. Stat. §256.022, Minn. Stat. §256B.092
Older Minnesotans and Vulnerable Adults: Minn. Stat. §256.974 - §256.9744, Social Security Act, Title XIX, Sec. 1919. [42 U.S.C. 1396r]
Reporting of Maltreatment of Minors: Minn. Stat. §626.556
Reporting of Maltreatment of Vulnerable Adults: Minn. Stat. §626.557 and Minn. Stat. §626.5572

Definition

Ombudsman: Independent governmental official who hears and investigates complaints from private citizens against government and government-regulated agencies.

Secondary information

Ombudsman services are managed through independent state agencies.

Each agency has appointed regional ombudsmen who oversee the supports and services offered by the agency.

The various ombudsmen offices are organized and operate to meet the specific needs of the populations served. Supports and services may vary slightly between agencies.

Covered services

Ombudsmen are available to advocate for and assist persons with concerns, complaints, general questions or suggestions about the following: