Referral process for Community-Based Services (CBS) crisis and residential services
Page posted: 4/4/18 | Page reviewed: 2/4/21 | Page updated: 2/4/21 | |
Legal authority | |||
Background | DHS has a standardized referral process for DHS-operated crisis and residential services so there is a single point of entry. The process coordinates crisis resolution responses for people with developmental disabilities and related conditions. The DHS Single Point of Entry team includes representatives from the: Team members have complementary expertise in resolving clinical and system barriers so people with disabilities can successfully live in the most integrated community setting possible. | ||
Overview | Lead agency staff should use the CBS referral process to initiate a referral for people they believe would benefit from any of the following services: Metro-area crisis referrals for people with developmental disabilitiesThe CBS referral process described on this page is for all people with disabilities who seek residential, crisis or community support services. However, for people with developmental disabilities or related conditions whose county of financial responsibility is one of the seven metropolitan counties (i.e., Anoka, Carver, Dakota, Hennepin, Ramsey, Scott or Washington), lead agencies should continue to make referrals for crisis services through Metro Crisis Coordination Program (MCCP). | ||
How to make a CBS referral
1. Review each CBS program | First, the lead agency should review each CBS program. These program-specific pages will help the lead agency make an effective and informed CBS program referral for each person: |
2. Complete the referral form | Next, the lead agency should complete the online CBS Program Referral Form, DHS-3912 according to the instructions provided on the form. Once the lead agency completes and submits it electronically, the referral form and required attached documentation routes to CBS referral intake staff for review and screening. Within one business day, CBS referral intake staff will contact the person who made the referral to acknowledge they received the referral. |
3. DHS review and recommendation | When DHS receives the referral, CBS staff review it with the DHS Single Point of Entry team. Together, they develop a coordinated DHS response to help the person and their support network resolve the behavioral crisis in the most integrated setting and manner possible. The DHS Single Point of Entry team may ask for additional or clarifying information, or recommend one or more of the following: |
Additional resources | CBSM – DHS-operated CBS |
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