AASD and DSD eList announcement

Date: March 14, 2023
To: Providers of personal care services, including some waiver services, home health services providers and other interested parties
From: DHS Disability Services and Aging and Adult Services divisions
Purpose: To provide clarification to providers about the requirements for EVV compliance in 2023
Effective: Immediately
Contact: DSD Contact Form

Requirements for electronic visit verification compliance

The Department of Human Services is using what we learned from the first two electronic visit verification launches to help develop policies and guidance for providers so they are able to comply with state and federal EVV requirements.

Providers of services that have launched for EVV services in the initial phases of the system launch need to complete the EVV onboarding process and begin using their EVV system now.

We know providers, caregivers and members need time to learn the EVV system they selected and that it will take time for EVV to become routine. We are not enforcing compliance that will result in claim denials or reversals in 2023. We will monitor EVV use until we publish compliance requirements to ensure you are prepared to meet them.

We are required to report EVV use to the Centers for Medicare & Medicaid Services quarterly and identify providers who are not using an EVV system. We will provide technical assistance to providers identified in the reports as we move toward compliance requirements.

EVV updates

We will publish a timeline of compliance thresholds for providers on the Electronic visit verification webpage before the compliance requirements take effect to help providers meet the requirements. We will give ample notice of the deadline for compliance.

Previous eList announcements

AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE