CLIENT RESPONSIBILITIES - GENERAL
ISSUE DATE: 03/2026
Inform clients orally and in writing of their responsibilities.
Clients must:
● | Provide accurate and complete information about financial and non-financial eligibility factors. |
● | Complete applications, recertifications, and necessary forms truthfully and timely. See 0005 (Applications), 0009 (Recertification). |
● | Report changes. See 0007 (Reporting). |
● | Provide proof needed to determine eligibility. See 0010 (Verification). |
● | Cooperate with employment services. See 0028 (Employment Services). |
● | Cooperate with Quality Control (QC). See 0003.06 (Client Responsibilities - Quality Control). |
● | Meet the procedural eligibility requirements of each program. See 0012 (Procedural Eligibility). |
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