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Combined Manual

Combined Manual


PROCESSING REPORTED CHANGES - RCA

ISSUE DATE: 07/2025

RCA participants must report changes that affect their eligibility. RCA participants may report unscheduled changes in person, by telephone, or by mail. They may use the Change Report Form (DHS-2402) (PDF) to report changes for any program. Follow MFIP policy in 0007.15 (Unscheduled Reporting of Changes – Cash).

PPP-ADMINISTERED COUNTIES: Anoka, Benton, Carver, Dakota, Hennepin, Kandiyohi, Olmsted, Ramsey, Scott, Sherburne, Stearns, and Washington

For information about PPP (Public-Private Partnership)-Administered Counties, see 0030.03.01 (Processing RCA Applications).

When changes are reported to either the county agency, the PPP RCA eligibility worker, or the employment service provider, the information must be shared with all parties involved.

To determine which PPP RCA eligibility worker is assigned to a case, PF1 on the secondary worker logon id field on any STAT panel. The pop-up window provides the name, address, phone number and MAXIS email code for the worker. See TE02.13.02 (How to Locate Worker’s Name and Address).

The PPP RCA eligibility workers housed at local resettlement agencies are a part of the county eligibility network. A release of information is not required for:

County agency workers to contact the PPP RCA eligibility workers housed at local resettlement agencies for information about RCA cases (for example: reported changes, verification of initial refugee resettlement funds, employment, pay stubs, residency, etc.).

 

OR

PPP RCA Eligibility Workers to contact the county agencies for information about RCA cases (for example: reported changes, status of non-RCA program benefits, etc.).

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PREVIOUS REVISIONS

DateNotes
03/2022 deletes and adds language for clarity throughout. It also updates county contact information.
12/2016 updates section throughout.
12/2014 deletes reference to health care programs because ApplyMN and the CAF can no longer be used for health care programs effective 01/01/14.

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