CONTENT OF NOTICES
ISSUE DATE: 10/2000
All notices to clients must be in writing and contain the following information:
● | What the action is. |
● | The reason for the action. |
● | The effective date of the action. |
● | The legal authority for the action. |
● | The right to appeal. See 0027 (Appeals). |
● | The conditions under which they may continue to get assistance pending the outcome of the appeal. See 0027.15 (Continuation of Benefits). |
● | Their responsibility to repay assistance if they lose the appeal. See 0027.15 (Continuation of Benefits). |
● | Language block and the American’s With Disabilities Act (ADA) statement. See TE02.13.43 (Alternate Format of Client Notices & Forms), TE12.03 (DHS Language Block). |
In most cases, MAXIS will produce a standard notice. Some circumstances require you to add notes to the standard notice or to use a specific form. See 0026 (Notices) for a list of sections with special circumstances.
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