The DHS Resettlement Programs Office (RPO) contracts with community-based agencies to provide Employment Services (ES) for people with eligible status. For more information about eligible status, see 0030 (Refugee Assistance Programs).

The goal of Employment Services is to ensure that participants achieve self-sufficiency through employment as soon as possible after arrival to the United States. Employment Service providers offer cultural expertise, language access, and a full range of employment services, including development of individualized employment plans, job readiness classes, resume writing, mock interviewing, interview/work clothing assistance, job search support, job placement, interpretation for interviews and job orientation, employer support and follow-up through 90 days post-employment.

Employment Services are supplemental to mainstream services and are not available in every county or community.

For a list of current Employment Service Providers and their locations, see the Resettlement Programs Office 2018 Agency Contract List.


Employment Service (ES) FOR RCA PARTICIPANTS

RCA participants must enroll with RES/ES within 30 days of RCA eligibility approval. ES enrollment, participation and compliance are mandatory for all RCA participants, unless they meet one of the following exemptions:

●	Employed at least 30 hours per week.
●	Age 60 or over.
●	Temporarily or permanently ill or disabled. Verification from a medical authority is required if the illness or disability is expected to last more than 30 days. See MEDICAL CERTIFICATION in 0002.39 (Glossary: Lump Sum...).
●	Responsible for the care of a spouse who is ill or disabled. Verification from a medical authority is required if the illness or disability is expected to last more than 30 days.
●	Experiencing a personal or family crisis, as determined by the agency. Redetermine such an exemption monthly.
●	Cuban/Haitian entrants who are in Pending Removal Proceedings are not authorized to work in the US and will not have an Employment Authorization Document. Treat as exempt and do not refer to Employment Services.

The following do NOT exempt RCA participants from ES enrollment, participation and compliance:

●	Limited English language proficiency.
●	Eligibility for the New Spouse Income policy. See 0022.11 (New Spouse Income).

RCA REFERRAL AND RES AVAILABILITY:

●	Where ES are available, RCA participants must be referred to Employment Services.
●	Where ES are NOT available, refer RCA participants to SNAP Employment &Training (E&T). While SNAP E&T is a voluntary program, RCA requires employment program participation as a condition of ongoing eligibility.
●	Where neither ES nor SNAP E&T are available, refer RCA participants to another locally available resource, such as a WorkForce Center or Job Development Center.

NOTE: The WorkForce One (WF1) interface is not set-up for RCA electronic referrals to ESPs. All communication must be done by paper. Refer all mandatory RCA ES participants using the Refugee Cash Assistance Program Employment Services Referral (DHS-3166R) (PDF). FAX the referral to the ESP.

Promptly refer RCA participants who are disabled or age 65 or older to SSA to apply for SSI. No SSI Interim Assistance Authorization (DHS-1795) (PDF) is required and no RCA overpayment results, as SSA budgets the RCA benefits as income for SSI grants. When SSI approval is verified, close the RCA case. See 0030.21 (Closing RCA).

When a RCA participant fails to comply with program requirements, or reaches his/her 12th month of eligibility, close the case. See 0030.21 (Closing RCA).


VOLUNTARY PARTICIPATION IN ES

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RCA: Employment-exempt RCA participants may volunteer to participate in ES (or other available employment services in areas where ES is unavailable). Volunteer participants must participate on the same level as mandatory participants. If a volunteer participant fails to comply with ES requirements, close the ES case. The volunteer participant remains eligible for RCA through his/her 12-month eligibility period.

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Non-Public Assistance: ES is voluntary for individuals not on public assistance who meet ES eligibility. NPA individuals may self-refer to an ES provider.