Benefits that are stolen in the following situations cannot be replaced:

●	Physical EBT card theft.
●	Misuse of EBT card (ex. gave card or shared PIN with others who were unauthorized to use card).
●	Replacement of food physically stolen after EBT card purchase.
●	Special food benefits
●	Benefits that were issued by another state.
●	State funded benefits

If eligible for replacement, benefits stolen from EBT through the methods below can be replaced a maximum of two times per Federal Fiscal Year (FFY). The FFY runs from October 1 through September 30.

●	EBT card cloning,
●	EBT card skimming or
●	Other similar illegal, digital theft methods

The maximum replacement amount is either the benefit amount stolen from the EBT account, or the total of the two months of monthly food benefits issued immediately prior to the date that food benefits were stolen, whichever is less.

To issue replacement benefits, the following criteria MUST be met:

●	The benefits were stolen from October 1, 2022, through December 20, 2024.
●	AND
●	The unit must report stolen EBT food benefits within 90 business days of the date theft occurred.
●	AND
●	The unit must cancel and replace their EBT card. To avoid further theft, clients must be told to do this immediately.
	AND
●	The unit must complete, sign, and return the Replacement of Stolen EBT Benefits (DHS-8557).
●	AND
●	The stolen EBT food benefits must be validated by the Fraud Prevention Investigator (FPI) or DHS Fraud staff.

The agency has 15 business days to validate the claim. If the client has not returned the required Replacement of Stolen EBT Benefits (DHS-8557) by the end of the validation process, send the client a request for information following verification requirements. See 0010.21 (Verification Due Dates). If the client does not return the form, deny replacement of benefits. See TE02.11.127 (EBT Stolen Benefits – Client Reports) and TE02.11.128 (EBT Stolen Benefits – CASE/NOTE).

Clients must receive notification of denial and/or approval of replacement of benefits. See TE02.11.126 (EBT Stolen Benefits – Client Notification).

Once all criteria are met, the worker must request replacement and report denials to the State. For procedures regarding this process see TE02.11.128 (EBT Stolen Benefits – CASE/NOTE).

MFIP:
State funded MFIP cash and state funded MFIP Housing Grant cannot be replaced.

For federally funded MFIP, follow general provisions. In addition, if the household paid an ATM fee associated with the stolen transaction, calculate the fee when determining the replacement amount.

For the food portion of MFIP, follow SNAP provisions.

DWP
State funded DWP cannot be replaced.

For federally funded DWP, follow general provisions. In addition, if the household paid an ATM fee associated with the stolen transaction, calculate the fee when determining the replacement amount.

MSA, GA:
GA and MSA benefits are not eligible for EBT replacement.

GRH:
No provisions.

SNAP:
State funded SNAP cannot be replaced.

For federally funded SNAP follow general provisions.

Hennepin County Cash-out cases can only be replaced as a food benefit.