AASD and DSD eList announcement

Date: July 12, 2022
To: Lead agency staff, contracted case management providers, case managers and other interested parties
From: DHS Aging and Adult Services and Disability Services divisions
Purpose: To provide information about a 2022 legislative change about grievances that impacts counties
Effective: July 1, 2022
Contact: For questions about disability services, use the DSD Contact Form. For questions about aging services, email dhs.aasd.hcbs@state.mn.us.

2022 legislative change about grievance policy

Effective July 1, 2022, counties must provide people with contact information to file a grievance with the county about the quality of their contracted case management services.

This requirement applies to people with developmental disabilities who receive contracted case management services and access a home and community-based services (HCBS) waiver, Rule 185 case management or developmental disability targeted case management (commonly referred to as vulnerable adult/developmental disability targeted case management [VA/DD-TCM]).

Counties must adjust their practices to meet this new requirement as of July 1, 2022.

To ensure this new requirement is met, DHS recommends counties provide grievance contact information to all people who receive waiver case management, Rule 185 case management and developmental disability targeted case management (i.e., people with developmental disabilities who receive VA/DD-TCM).

DHS is working to update our policy manuals to reflect this change.

Authority for change

During the 2022 legislative session, the Legislature added this new requirement to Minn. Stat. §256B.092, subd. 1a (c). As of July 1, 2022, this statute has not yet been updated to reflect the requirement. The requirement currently is located in 2022 Minn. Laws, chapter 98, article 4, section 36.

Previous eList announcements

AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE