Minnesota Minnesota

Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


Disability Hub MN

Page posted: 8/26/09

Page reviewed: 5/12/25

Page updated: 5/12/25

Legal authority

Minn. Stat. §256.01, subd. 24

Definition

Disability Hub MN: A free statewide resource network supported through a website and contact center (e.g., phone, chat, email form) that helps people with disabilities solve problems, navigate the system and plan for their future. Through information, referral and assistance, as well as options and benefits counseling, Hub staff are available to help people understand their health, benefits, work, housing and more. The Disability Hub MN team knows community resources and government programs and can help people make informed choices about what will work for them.

Background

DHS launched the Disability Linkage Line (DLL) in 2005, through funding from a Centers for Medicare & Medicaid Services (CMS) Real Choice Systems Change.

Established in Minn. Stat. §256.01, subd. 24 in 2006, the service:

  • · Delivers information and assistance based on state and national standards.
  • · Provides information about state and federal eligibility requirements, benefits and service options.
  • · Provides benefits and options counseling.
  • · Makes referrals to appropriate support entities.
  • · Educates people on their options so they can make well-informed choices and links them to quality information and resources.
  • · Helps support the timely resolution of service access and benefit issues.
  • · Informs people of their options for long-term community services and supports.
  • · Provides necessary resources and supports that can lead to employment and increased economic stability of people with disabilities.
  • · Serves as the technical assistance and help center for Minnesota's Disability Benefits 101 (DB101).

    • In 2017, DHS updated the DLL and relaunched it as Disability Hub MN in recognition of an evolution in the services of the DLL. The Disability Hub MN service is administered through a grant from DHS.

    Disability Hub MN’s role

    Disability Hub MN is a “no-wrong-door” service, which means anyone can contact Disability Hub MN, and staff will either try to help them or identity who can help them.

    Disability Hub MN is the disability branch of the Aging and Disability Resource Center in Minnesota (in partnership with the Senior Linkage Line). Staff provide support through phone, chat and email form. The website, Disability Hub MN, provides information on a variety of topics for people with disabilities, the families who support them and professionals. The most common topics include:

  • · Health insurance.
  • · Disability benefits.
  • · Employment and benefits.
  • · Housing.
  • · Plans for the future.
  • · Transition-age youth.
  • · Assistance with requesting assessments or processing requests at the lead agency.
  • · Use of tools and information on DB101 and Housing Benefits 101 (HB101) to help people make informed decisions about their options.

    • Disability Hub MN staff support the websites for Disability Hub MN, DB101 and HB101.

    Contact information

    Contact Disability Hub MN at 1-866-333-2466 Monday through Friday between the hours of 8:30 a.m. and 5 p.m., or visit Disability Hub MN – Contact us to chat or submit an online email form.

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