AASD and DSD eList announcement

Date: July 2, 2024
To: Providers of in-scope service for electronic visit verification (EVV) that provide personal care services, including some waiver services, home health services and other interested parties
From: DHS Aging and Adult Services and Disability Services divisions
Purpose: To inform providers that DHS will begin to enforce EVV compliance
Effective: Sept. 1, 2024
Contact: DSD Contact Form

EVV compliance update

Effective Sept. 1, 2024, DHS will begin to enforce EVV compliance and review EVV usage for all providers, regardless of payer, including financial management service (FMS) providers and managed care organizations (MCOs). We will make this change to align with the end of the EVV soft launch phase.

Provider agency actions

For services that require EVV, provider agencies must:

· Immediately enroll with the HHAeXchange (HHAX) system. To review the steps to begin the enrollment process, refer to DHS – EVV provider onboarding guide.

· Use their EVV systems.

· Send EVV visit data to the state aggregator.

Provider agencies may be at risk for nonpayment of services if they:

· Do not make a good faith effort toward EVV compliance.

· Do not meet requirements.

More information

For questions about enrollment and third-party EVV systems, use the HHAX Client Support Portal.

For more information about EVV compliance, refer to CBSM – EVV compliance policy.

For more information about EVV, refer to DHS – EVV and CBSM – EVV.

Previous eList announcements

AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE