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Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


AASD and DSD eList announcement

Date: July 30, 2024
To: Providers of in-scope service for electronic visit verification (EVV) that provide personal care services, including some waiver services, home health services and other interested parties
From: DHS Aging and Adult Services and Disability Services divisions
Purpose: To announce an EVV onboarding session for providers
Contact: DSD Contact Form

EVV provider onboarding session

DHS and HHAeXchange (HHAX) will host an EVV onboarding session for providers who have not started to use EVV or need a refresher about EVV. The session will cover:

  • · EVV overview.
  • · Required services.
  • · HHAX onboarding steps.
  • Use the following information to attend the provider onboarding session:

  • · Date: Wednesday, Aug. 7, 2024
  • · Time: 1 to 2 p.m.
  • · Cost: Free
  • · Platform: Zoom
  • · Registration: To register, refer to Zoom webinar registration – HHAeXchange and DHS EVV townhall.
  • Additional training session

    DHS and HHAX plan to host an additional training session for providers who have already completed the onboarding process. The session will cover:

  • · DHS EVV requirements and policies.
  • · Functions within the HHAX system.
  • · Connections to third-party EVV systems.
  • We will send an eList to share more information about the session before Sept. 1, 2024.

    More information

    For questions about enrollment and third-party EVV systems, use the HHAX Client Support Portal.

    For more information about EVV, refer to:

  • · DHS – EVV.
  • · DHS – EVV compliance FAQ.
  • · CBSM – EVV.
  • · CBSM – EVV compliance policy.
  • Previous eList announcements

    AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE

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