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Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


DSD eList announcement

Date: Aug. 13, 2024
To: Lead agency disability waiver supervisors and case managers
From: DHS Disability Services Division
Purpose: To inform lead agency disability waiver supervisors and case managers about the informed choice training requirement
Contact: DSD Contact Form

Disability waiver case manager informed choice training requirement

DHS created a new required course for disability waiver case managers, “Informed Choice: Disability Waiver Case Manager Training.” The course supports recent legislative changes to disability waiver case manager training requirements.

Training information

As of July 1, 2023, disability waiver case managers must complete 20 hours of education and disability-related training each year. “Informed Choice: Disability Waiver Case Manager Training” fulfills two hours of the required 20 hours. There are no substitutions for this training.

Disability waiver case managers must complete “Informed Choice: Disability Waiver Case Manager Training” annually. Lead agencies have authority to determine whether to measure and document annual completion by:

  • · Calendar year.
  • · Hire date according to their lead agency.
  • For instructions to complete the course, refer to TrainLink – Self-paced online course: Informed Choice: Disability Waiver Case Manager Training.

    Lead agency actions

    Lead agencies are responsible to:

  • · Monitor and record disability waiver case manager training completion.
  • · Confirm compliance through a survey during their lead agency review.
  • DHS actions

    Effective Jan. 1, 2025, DHS will begin to monitor informed choice training completion at lead agency reviews.

    More information

    For more information, refer to:

  • · July 5, 2023, eList announcement.
  • · CBSM – Waiver, AC and ECS case management.
  • · TrainLink – Self-paced online course: Informed Choice: Disability Waiver Case Manager Training.
  • Previous eList announcements

    DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE

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