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Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


AASD and DSD eList announcement

Date: Sept. 10, 2024
To: Providers of in-scope services for electronic visit verification (EVV) that provide personal care services, including some waiver services, home health services and other interested parties
From: DHS Aging and Adult Services and Disability Services divisions
Purpose: To notify providers DHS began to enforce EVV compliance on Sept. 1, 2024
Effective: Sept. 1, 2024
Contact: DSD Contact Form

DHS begins EVV compliance enforcement

As of Sept. 1, 2024, DHS began to enforce EVV compliance and review EVV usage for all providers, regardless of payer, including financial management services (FMS) providers and managed care organizations (MCOs). This change ends the EVV soft launch phase.

Provider agency actions

For services that require EVV, provider agencies must:

  • · Immediately enroll with the HHAeXchange (HHAX) system. To review the steps to begin the enrollment process, refer to DHS – EVV provider onboarding guide.
  • · Use their EVV systems.
  • · Send EVV visit data to the state aggregator.
  • Provider agencies may be at risk for nonpayment of services if they:

  • · Do not make a good faith effort toward EVV compliance.
  • · Do not meet requirements.
  • For more information, refer to DHS – EVV compliance FAQ.

    EVV webinar recordings

    To review the EVV onboarding and training session webinar recordings, refer to:

  • · HHAeXchange webinar recording – Minnesota: EVV provider onboarding session.
  • · HHAeXchange webinar recording – Minnesota: EVV provider training session.
  • More information

    For questions about enrollment and third-party EVV systems, use the HHAX Client Support Portal.

    For more information about EVV compliance, refer to CBSM – EVV compliance policy.

    For more information about EVV, refer to DHS – EVV and CBSM – EVV.

    Previous eList announcements

    AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE

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