AASD and DSD eList announcement

Date: April 15, 2025
To: County/tribal nation staff who enter waiver and type B personal care assistance (PCA)/Community First Services and Supports (CFSS) service agreements (SAs) in the Medicaid Management Information System (MMIS)
From: DHS Aging and Adult Services and Disability Services divisions
Purpose: To share instructions for county/tribal nation staff who receive errors with PCA/CFSS SAs in MMIS
Effective: Immediately
Contact: Service Agreement and Screening Document (SASD) Support Team Portal, DHS-3754

Instructions for MMIS errors

DHS identified errors in MMIS that the county/tribal nation may receive when they update SAs with a personal care (T1019) line. The errors prevent the county/tribal nation from navigating away from the ASA3 screen or editing the SA.

Requested total amount field (REQ TOT AMT) error

The county/tribal nation may receive an error when they access the ASA3 screen of an approved SA with a personal care (T1019) line while MMIS is in change mode. The error:

· Prevents the county/tribal nation from navigating to any other screens in the person’s SA.

· Causes the entry in the REQ TOT AMT field to turn red.

For instructions to resolve the error, refer to the REQ TOT AMT field section of DSD MMIS Reference Guide – ASA3 screen for personal care services (T1019).

MMIS exception code 323

The county/tribal nation may receive MMIS exception code 323, which prevents them from editing the SA.

MMIS posts exception code 323 if:

· The county/tribal nation enters a personal care (T1019) line without a U9, UB or U8 modifier or Consumer Support Grant (CSG) (T2025) line for a person who does not receive PCA or CSG services at the time of their assessment.

· A person who currently receives PCA or CSG experienced a change to their person master index (PMI) number.

· Other CSG errors occur.

For more information and instructions to resolve the exception code, refer to the initial authorization section of DSD MMIS Reference Guide – ASA3 screen for personal care services (T1019).

Previous eList announcements

AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE