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Community-Based Services Manual (CBSM)

Community-Based Services Manual (CBSM)


AASD and DSD eList announcement

Date: July 28, 2026
To: People who receive personal care assistance (PCA), Consumer Support Grant (CSG) and Community First Services and Supports (CFSS) services, families, providers, lead agencies and other interested parties
From: DHS Aging and Adult Services and Disability Services divisions
Purpose: To provide updates on CFSS implementation
Contact: DSD Contact Form

CFSS implementation updates

DHS began the transition from PCA and CSG to CFSS on Oct. 1, 2024. We will provide regular updates throughout the transition.

Policy manual

DHS made the following changes:

  • · Updated CFSS Manual – Flexibility to combine PCA/CFSS agencies and/or home care services to clarify that the lead agency always authorizes a full worker training and development budget to both CFSS provider agencies when they authorize services to multiple CFSS provider agencies.
  • · Updated CFSS Manual – Extended PCA/CFSS services to explain that people cannot use extended PCA after Sept. 30, 2026.
  • Forms and documents

    For a list of all forms and documents currently available, refer to CFSS Manual – Forms and documents.

    MMIS instructions

    DHS updated DSD MMIS Reference Guide – ASA3 screen for worker supervision/training (PCA: T1019 – UA; CFSS: S5116) to clarify that the lead agency always authorizes a full worker training and development budget to both CFSS provider agencies when they authorize services to multiple CFSS provider agencies.

    MMIS system updates

    DHS updated MMIS on June 30, 2026, to post exception code 402 when the county/Tribal Nation tries to enter a service agreement (SA) with PCA services for a person who did not have PCA services within the past 60 days. The county/Tribal Nation cannot force the exception code. DHS will return requests to force the exception code to the county/Tribal Nation.

    DHS updated MMIS on July 28, 2026, to post exception code 381 if the county/Tribal Nation:

  • · Adds a line for extended PCA services that ends after Sept. 30, 2026.
  • · Makes changes to an SA with an extended PCA services line that ends after Sept. 30, 2026, without editing the extended PCA services line end date.
  • DHS continues to test and fix bugs in MMIS. Counties/Tribal Nations can use Service Agreement and Screening Document (SASD) Support Team Portal, DHS 3754 to report issues to DHS.

    Reminders

    DHS reminds consultation services providers and lead agencies that:

  • · They must refer to the CFSS Policy Manual for accurate policy information. Do not rely on search results or AI.
  • · People cannot receive extended PCA after Sept. 30, 2026.
  • DHS asks consultation services providers to prioritize helping people receiving extended PCA to complete the transition to CFSS.

    Lead agencies must:

  • · Change the end date to Sept. 30, 2026, on all extended PCA lines that currently end after Sept. 30, 2026.
  • · Encourage people to complete the transition to CFSS by submitting their CFSS individual service delivery plan.
  • Previous eList announcements

    AASD LEAD AGENCY ARCHIVE | DSD LEAD AGENCY ARCHIVE | DSD STAKEHOLDER ARCHIVE

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