Skip To: Main content|Subnavigation|
Minnesota Department of Human Services Child Care Assistance Program (CCAP) Policy Manual
Advanced Search|  

3.3 Assistance Requests

ISSUE DATE: 07/2017

When a family contacts you in person, by phone or in writing to ask for information about child care assistance:

  • · Tell people of the right to file an application, where to file it and the application process. See Chapter 3.6 (Accepting and Processing Applications).
  • · Give or send the family the brochure – Do You Need Help Paying for Child Care DHS-3551 (PDF).
  • Also inform the family of the following:

  • · Eligibility requirements.
  • · Verification needed.
  • · If it appears the family would be eligible for the Basic Sliding Fee (BSF) sub-program, whether a waiting list exists and if so, the number of families on the waiting list or estimated time that they will spend on the waiting list before reaching the top.
  • · The procedure for applying for child care assistance.
  • · The family copayment fee schedule and how the fee is determined.
  • · How to choose a provider.
  • · The family’s responsibilities and rights when choosing a provider.
  • · The availability of special needs rates.
  • · The family’s responsibility for paying provider charges that exceed county maximum rates in addition to the copayment fee.
  • · The importance of promptly reporting a move to another county to avoid overpayments and increase the likelihood of continuing benefits.
  • When giving or mailing an application to a family, include at least the following in the application packet:

  • · The Minnesota Child Care Assistance Program Application DHS-3550 (PDF).
  • OR
  • · The Combined Application –Child Care Addendum DHS-5223D (PDF), if the family is also applying for or receiving other forms of assistance (cash and/or SNAP). See Chapter 3.9 (Combined Application Child Care Addendum).
  • OR
  • · Information advising the family that they can apply online at ApplyMN.
  • AND
  • · A cover letter that includes your agency’s address, office hours, and phone number.
  • AND
  • · Do you have a disability? DHS-4133 (PDF)
  • AND
  • · Notice of Privacy Practices DHS-3979 (PDF)
  • LEGAL AUTHORITY

    Minnesota Statutes 119B.011, Subd. 3
    Minnesota Rules 3400.0035
    Minnesota Rules 3400.0060

    Rate/Report this pageReport/Rate this page

    © 2017 Minnesota Department of Human Services Updated: 7/11/17 9:08 AM | Accessibility | Terms/Policy | Contact DHS | Top of Page | Updated: 7/11/17 9:08 AM