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Minnesota Department of Human Services Child Care Assistance Program (CCAP) Policy Manual
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8.3.3 Agency Responsibilities for Family Reporting

ISSUE DATE: 12/2016

Agencies must take prompt action on all changes to determine if the change affects the household’s eligibility or family copayment amount without requiring verification of any eligibility factors that did not change. Changes must be acted on within 10 calendar days from the date the change was reported or becomes known to the agency.

Timely agency actions include:

  • · Requesting verification if the change is not verified.
  • · Sending a 15 calendar day notice of adverse action to the family, and/or to child care provider if a verified, reported change resulted in an adverse action to the family and/or the child care provider. See Chapter 12 (Notices).
  • · Entering a casenote if a reported change was not required to be reported and would not benefit the family to process.
  • There is no overpayment if the family reported the change timely and the agency acted on the change timely.

    Agencies should send the CCAP Change Report Form (DHS-4794) to eligible families as a method of reporting changes. Assist families who need help to complete the report form. Family use of this form is optional. Changes can also be reported in person, by phone, by facsimile, and/or by mail (including electronic email).

    Legal Authority

    Minnesota Statutes 119B.025
    Minnesota Rules 3400.0040, Subp. A and B

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    © 2017 Minnesota Department of Human Services Updated: 12/8/16 8:32 AM | Accessibility | Terms/Policy | Contact DHS | Top of Page | Updated: 12/8/16 8:32 AM