Agencies must take prompt action on all changes to determine if the change affects the household’s eligibility or family copayment amount without requiring verification of any eligibility factors that did not change. Changes must be acted on within 10 calendar days from the date the change was reported or becomes known to the agency.
Timely agency actions include:
There is no overpayment if the family reported the change timely and the agency acted on the change timely.
Agencies should send the CCAP Change Report Form (DHS-4794) to eligible families as a method of reporting changes. Assist families who need help to complete the report form. Family use of this form is optional. Changes can also be reported in person, by phone, by facsimile, and/or by mail (including electronic email).
Minnesota Statutes 119B.025
Minnesota Rules 3400.0040, Subp. A and B